PCC: Malam Bashir’s pace, determination, and commitment to repositioning the Commission

By: Dr. James Bwala

The Public Complaints Commission (PCC) is at a pivotal point in its history as it approaches its 51st anniversary celebration on Thursday, October 15, 2026. Established to provide citizens with an avenue for seeking redress against administrative injustice, abuse of office, unfair treatment, and poor service delivery, the Commission has remained a significant institution in Nigeria’s democratic development. However, like every public organization, the PCC has experienced periods of difficulty, internal tension, and institutional uncertainty.

According to the Federal Commissioner representing Borno State, Hon. Yusuf Adamu, the Commission is now witnessing a major transformation under the leadership of its Hon. Chief Commissioner, Malam Bashir Abubakar. Adamu’s assessment carries special significance due to his personal experience. Having served during an earlier term as Federal Commissioner and returned for a second term, he has observed the Commission under different leadership circumstances. His account presents a compelling argument that mature, experienced, and people-oriented leadership can make a decisive difference in the performance and stability of a public institution.

Reflecting on the final phase of his first tenure, Hon. Adamu recalled a disturbing period in which the relationship among the staff union, state commissioners, and the leadership of the Commission deteriorated considerably. The situation, he explained, was characterized by disagreements, demonstrations, threats to down tools, and a general atmosphere of mistrust. Rather than working together toward the fulfillment of the Commission’s mandate, important stakeholders had become embroiled in conflict.

Such a situation is damaging to any organization, but it is particularly harmful to an institution whose primary responsibility is to protect citizens from injustice and maladministration. Fairness, mutual respect, consultation, and accountability must guide an agency established to promote fairness. When staff and leadership are in constant confrontation, the consequences inevitably extend beyond the organization. Administrative processes become slower, morale declines, and members of the public who depend on the institution may be denied timely assistance.

It was against this background that the return of Hon. Yusuf Adamu to the Commission coincided with the emergence of Malam Bashir Abubakar as Hon. Chief Commissioner. Adamu said the difference has been clear. He described the new leadership as a blessing to the PCC and emphasized that the progress recorded so far reflects the value of placing a mature and seasoned administrator at the head of an important government institution.

Leadership in a public organization requires more than occupying an office. It demands the ability to listen, understand competing interests, manage disagreements, inspire confidence, and translate institutional goals into practical results. It also requires patience and emotional intelligence. A leader who understands the importance of consultation is more likely to build cooperation, while a leader who appreciates the needs of workers can create an environment in which employees are motivated to give their best.

According to Hon. Adamu, Malam Bashir Abubakar has demonstrated these qualities since assuming office. One of the most notable improvements, he said, is the provision of essential materials and resources to state commissioners. This development has enabled commissioners to perform their duties more effectively and has strengthened their capacity to serve the public. Without the tools necessary to carry out official responsibilities, even the most committed public servant will struggle to produce meaningful results.

The importance of this intervention cannot be overstated. State commissioners are central to the operations of the PCC across the country. They engage with complainants, investigate cases, interact with government institutions, and represent the Commission within their respective jurisdictions. Their effectiveness depends not only on personal dedication but also on institutional support. By ensuring that commissioners have access to the materials required for their work, the current leadership has shown that administrative efficiency is not merely a slogan but a practical responsibility.

Hon. Adamu further observed that staff members are now happier and more confident because of the changes introduced under Malam Bashir Abubakar. This renewed morale is one of the strongest indicators of institutional recovery. Employees who feel valued and supported are more likely to approach their duties with commitment and dignity. They are also more willing to take responsibility, contribute ideas, and defend the reputation of the organization.

Staff welfare is not a luxury in public administration. It is a critical component of productivity and organizational stability. Workers who are constantly anxious about their future, neglected in the workplace, or treated without respect may become discouraged and disengaged. By contrast, an organization that gives its staff hope and a sense of belonging creates the conditions for better service delivery.

Adamu’s comments suggest that Malam Bashir Abubakar has begun to restore that sense of hope within the PCC. He noted that the future of staff now appears more secure and that employees are better positioned to carry out their responsibilities with pride. Although the Chief Commissioner is still working to fulfill all the promises made to the staff and the Commission, Adamu maintained that the achievements recorded so far speak loudly about the kind of leadership currently in place.

This point deserves emphasis. No leader can solve every institutional problem overnight. Public agencies often face complex challenges involving funding, personnel, infrastructure, policy, and public expectations. What matters is the direction of leadership, the seriousness of its intentions, and the consistency of its actions. A leader who recognizes existing problems and takes practical steps toward solving them deserves encouragement and support.

The progress at the PCC should therefore be understood as an ongoing process rather than a completed project. The Commission still has important work to do in improving its structures, strengthening its investigative procedures, enhancing public awareness, and ensuring that complaints are handled promptly and fairly. However, the restoration of trust among staff, commissioners, and management provides a strong foundation for addressing these challenges.

Hon. Adamu is optimistic that the Commission will soon rank among the most respected government agencies in Nigeria. His confidence is based on what he describes as Malam Bashir’s pace, determination, and commitment to repositioning the institution. The goal, he explained, is for the PCC to stand shoulder to shoulder with other leading government agencies and for its employees to stop looking elsewhere when comparing institutional standards.

This ambition is both reasonable and necessary. The Public Complaints Commission performs a unique constitutional and democratic function. It serves as an avenue through which ordinary citizens can challenge administrative wrongdoing without necessarily resorting to lengthy and expensive litigation. It also helps government institutions identify weaknesses in their operations and encourages better standards of public service.

For the PCC to fulfill this role effectively, it must itself be strong, independent, professional, and properly equipped. Its staff must have confidence in the leadership, while citizens must trust that their complaints will be taken seriously. The Commission must also continue to build partnerships with ministries, departments, agencies, state governments, civil society organizations, and the media. These relationships can enhance public awareness and encourage government institutions to respond more responsibly to complaints.

The leadership style described by Hon. Adamu offers a useful lesson for public administration in Nigeria. Institutions do not become successful simply because they are created by law. They succeed when their leaders combine vision with competence, authority with humility, and ambition with a genuine concern for people. A mature administrator understands that an organization’s greatest asset is its people and that institutional progress must include both improved performance and improved working conditions.

Malam Bashir’s reported achievements also demonstrate the importance of continuity. Meaningful reform often requires time. An incoming leader may begin a process of change, but sustainable transformation depends on the opportunity to consolidate reforms and implement long-term plans. This explains Hon. Adamu’s confidence that, if Malam Bashir serves another term, the PCC could become an even stronger and more attractive institution.

His prediction that workers will no longer regard agencies such as the Central Bank of Nigeria, the Nigerian National Petroleum Corporation, or other prominent government institutions as better alternatives reflects a larger aspiration: the creation of a public service in which every agency offers dignity, career growth, professional fulfillment, and a sense of purpose. While such a transformation will require continued effort, it is a goal worth pursuing.

As the PCC approaches its 51st anniversary, the Commission should celebrate not only its history but also the promise of its future. The anniversary provides an opportunity to recognize past contributions, evaluate present realities, and renew commitment to the citizens it was created to serve. It is also an occasion to acknowledge the importance of effective leadership in determining whether an institution stagnates or advances.

The testimony of Hon. Yusuf Adamu is therefore more than a personal commendation of Malam Bashir Abubakar. It is an affirmation that the PCC is experiencing a period of renewal in the renewed hope agenda of President Bola Ahmed Tinubu and the vice president, Kashim Shettima, led administration. The improved relationship among management, commissioners, staff, and the union suggests that the Commission is gradually moving away from confrontation and toward cooperation. The provision of work materials, attention to staff welfare, and commitment to institutional development are all signs of a leadership determined to produce results.

Nevertheless, the gains already made must be protected and expanded. The leadership should continue to engage staff and commissioners openly, communicate clearly, and maintain fairness in decision-making. Promises should be followed by measurable action, while achievements should be supported by transparent systems that will outlast individual officeholders. In this way, the progress attributed to Malam Bashir Abubakar can become a lasting institutional culture rather than a temporary phase.

The Nigerian public deserves a Public Complaints Commission that is responsive, efficient, independent, and credible. Citizens who approach the Commission should feel confident that they will be heard and treated fairly. Public servants should also work in an environment that recognizes their value and equips them to perform effectively. These objectives are connected: a well-managed and motivated workforce is better able to protect the rights and interests of citizens.

The PCC has come a long way, but it is also moving toward a greater future. Under Malam Bashir’s leadership, and with the cooperation of state commissioners, staff, unions, and other stakeholders, the Commission can become one of Nigeria’s most respected public institutions. As Hon. Yusuf Adamu has noted, the changes already recorded provide strong evidence of what determined and experienced leadership can achieve.

• James Bwala, PhD, writes from Abuja.
• PCC: Malam Bashir’s pace, determination, and commitment to repositioning the Commission

Nasari urges support for the new district head in Yobe

By: Yahaya Wakili

The people of the Nasari district in the Jakusko local government area in the Bade emirate council of Yobe state have been urged to extend their support to the new district head of Nasari, Alhaji Muhammadu Sabo Lamido.

The call was made by the new Dallatu of Nasari, Alhaji Babangida Jaji Girgir, shortly after he was turbaned by the District Head of Nasari, Alhaji Muhammadu Sabo Lamido, at his palace.

He expressed his appreciation to the district of Nasari, Alhaji Muhammadu Sabo Lamido, for turbaning him as a new Dallatu of Nasari, adding that today I am pleased for this mandate offered to me by the district head, and I will not forget it throughout my life tenure.

Alhaji Babangida Girgir, who is also the chairman of the Apc Jakusko local government area, said the new district head, Alhaji Muhammadu Sabo Lamido, is the man of the people, and also he came from the royal family.

According to him, the district head is a well-known person and a very simple man; he loves everyone. Girgir prays to Almighty Allah to guide and protect him throughout his life and give him the wisdom to discharge this noble duty. Amen.

The Dallatu, however, urged the people of Nasari district to be law-abiding and also respect the law and order, as well as give the new district head full support and cooperation with a view to bringing rapid development to the domain.

Nasari urges support for the new district head in Yobe

Senator Abubakar Kyari: Protecting Farmers Is Protecting Nigeria’s Food Security

By: Dr. James Bwala

Suspected Boko Haram terrorists killed 15 farmers in the Marte Local Government Area of Borno State, serving as 15 farmers in the Marte Local Government Area of Borno State by suspected Boko Haram terrorists is a tragic reminder of the serious security challenges confronting Nigeria’s agricultural sector. The victims were not combatants or political actors. They were ordinary Nigerians who went to their farms to earn a living, support their families, and contribute to the nation’s food supply. Their deaths represent not only a devastating loss of innocent lives but also a direct assault on Nigeria’s efforts to achieve food security.

The Minister of Agriculture and Food Security, Senator Abubakar Kyari, rightly expressed deep sadness and outrage over the incident. In his statement, he extended condolences to the families of the victims, the people of Marte, the Borno State Government, and Governor Babagana Umara Zulum. He also prayed for the eternal rest of the deceased and comfort for their families. His response reflects the gravity of the tragedy and the urgent need for stronger action to protect farmers and rural communities across the country.

Farmers are essential to Nigeria’s survival and development. They produce the food consumed in homes, schools, hospitals, markets, and industries. They also provide raw materials for agro-processing and create employment for millions of people. When farmers are attacked, the consequences extend far beyond the immediate victims. Their families lose breadwinners, communities lose productive citizens, markets suffer shortages, and consumers face rising food prices. In this sense, terrorism against farmers is an attack on the entire national economy.

The situation in Borno State is particularly concerning. For years, the Boko Haram insurgency and other forms of criminality have disrupted social and economic life in the region. Many farmers have been forced to abandon their ancestral lands because they fear being killed, kidnapped, or attacked while working. Others can cultivate only small portions of their farms or do so under dangerous conditions. Some farmers have been displaced into camps and urban centers, where they depend on humanitarian assistance instead of producing food. This cycle of insecurity and displacement weakens local economies and deepens poverty.

The recent killing of the farmers in Marte demonstrates that farming remains a high-risk activity in many parts of the country. It is unacceptable that citizens should be forced to choose between cultivating their land and protecting their lives. A farmer who leaves home in the morning should be able to return safely to his or her family. The right to work without fear is fundamental, and the government has a responsibility to guarantee that right.

The government’s commitment under President Bola Ahmed Tinubu’s Renewed Hope Agenda must therefore include a comprehensive and practical strategy for agricultural security. Policies aimed at increasing food production, distributing inputs, providing financing, and modernizing farming will achieve limited results if farmers cannot safely access their fields. Food security is not merely a matter of seeds, fertilizer, irrigation, or machinery. It also depends on peace, stability, intelligence, and the protection of farming communities.

Security agencies deserve recognition for their efforts to protect communities affected by terrorism and insurgency. However, the scale and persistence of the threat require intensified operations and improved coordination. The minister’s call for security agencies to bring those responsible to justice and locate the three persons reportedly still missing is both necessary and urgent. Thorough investigations are essential, and lawful prosecution must hold perpetrators accountable. Justice is important not only for the victims’ families but also for restoring public confidence in the government’s ability to protect its citizens.

Security operations should also be based on reliable intelligence and strong cooperation with local communities. Farmers, traditional leaders, vigilante groups, and community organizations often possess valuable information about suspicious movements and criminal networks. However, their cooperation should not expose them to additional danger. The government should establish secure channels through which residents can share information confidentially and receive timely protection.

In addition, security agencies require adequate personnel, equipment, communication systems, mobility, and welfare support. Soldiers and other security officers operating in difficult rural terrain must have the resources necessary to respond quickly to attacks and protect remote communities. Regular patrols along farming routes, early-warning systems, emergency communication networks, and rapid-response units can reduce the vulnerability of farmers. Security planning should also account for seasonal farming patterns, when large numbers of people move into agricultural areas.

The protection of farmers should not be limited to military intervention. State and local governments must support measures that address the wider conditions allowing terrorism and criminality to flourish. Youth unemployment, poverty, illiteracy, drug abuse, and the absence of basic services can create an environment in which extremist groups recruit vulnerable people. Expanding education, vocational training, healthcare, roads, electricity, and legitimate employment opportunities will strengthen communities and reduce the influence of criminal organizations.

The humanitarian needs of affected families must also receive urgent attention. The relatives of the 15 deceased farmers may have lost their primary sources of income. They may require financial assistance, food, medical care, psychological support, and help with children’s education. The missing persons must be located, and their families must be kept informed about search efforts. Government support should be delivered transparently and promptly, without unnecessary bureaucracy.

Farmers who have been displaced by insecurity also need assistance to return to productive livelihoods. Before resettlement takes place, their communities must be cleared of terrorists, unexploded devices, and other dangers. Roads, markets, irrigation facilities, schools, and health centers must be restored. Farmers should receive seeds, tools, fertilizer, credit, extension services, and access to markets. A secure return to farming can help rebuild both household incomes and local food systems.

Nigeria must also invest in technologies that can improve agricultural security. Satellite imagery, drones, geographic information systems, and mobile communication platforms can help monitor remote farmlands and detect unusual activity. Digital tools can support early warning, emergency alerts, and coordination between farmers and security personnel. While technology cannot replace human intelligence or community engagement, it can significantly improve the ability of authorities to prevent attacks and respond to emergencies.

Another important measure is the development of structured farmer-security partnerships. In some areas, farmers work in isolated locations without regular contact with authorities. Local security committees could be established to identify high-risk areas, organize safe farming schedules, report threats, and coordinate emergency responses. Such arrangements must operate within the law and under proper supervision to prevent abuses and the proliferation of illegal armed groups. The objective should be community protection, not vigilantism.

The private sector and civil society also have roles to play. Agribusinesses, financial institutions, humanitarian organizations, religious bodies, and community associations can support affected farmers through insurance schemes, emergency funds, mental health services, and livelihood programs. Agricultural insurance should be expanded to cover losses resulting from terrorism and other security-related disruptions. Farmers should not be left completely vulnerable when their crops, equipment, or lives are threatened by forces beyond their control.

At the national level, the killing of farmers should be treated as a food-security emergency, not simply as an isolated security incident. When large numbers of farmers are unable to cultivate their land, food production declines. Reduced supply leads to higher prices, increased dependence on imports, and greater pressure on household incomes. Poor families are affected most severely because they spend a larger proportion of their earnings on food. Consequently, protecting farmers is one of the most effective ways to address inflation, hunger, and economic hardship.

The federal government must therefore ensure that agricultural policy and national security policy are closely connected. Ministries responsible for agriculture, defense, humanitarian affairs, finance, transportation, and rural development should work from a shared strategy. State governments must be included in planning and implementation, while local authorities should be given the resources and responsibility to respond to community needs. Fragmented action will not solve a crisis that affects security, food, employment, displacement, and public health simultaneously.

The people of Borno State deserve solidarity from all Nigerians. The suffering caused by terrorism in the Northeast is a national concern, not a regional problem. Citizens, media organizations, religious leaders, and political parties should reject narratives that divide communities or stigmatize victims. Public attention should remain focused on protecting lives, supporting affected families, defeating terrorist networks, and rebuilding the region.

The murder of the 15 farmers in Marte must not become another forgotten tragedy. It should inspire a stronger national commitment to protecting agricultural workers and rural communities. The authorities must intensify efforts to find the missing persons, identify the perpetrators, and prevent similar attacks. They must also provide meaningful support to the victims’ families and create conditions that allow farmers to return to their fields without fear.

Senator Abubakar Kyari’s statement correctly captures the central truth: protecting farmers is protecting Nigeria’s food security. It is also protecting families, rural economies, national stability, and the country’s future. No nation can achieve sustainable development while its farmers are unsafe. Nigeria must therefore match expressions of sympathy with decisive action, sustained investment, effective security coordination, and accountability.

The victims of the Marte attack should be remembered not only with prayers but also through renewed efforts to ensure that other farmers do not suffer the same fate. A safe agricultural environment is a national necessity. By protecting those who produce the nation’s food, Nigeria will take a major step toward building a more secure, prosperous, and self-reliant future.

• James Bwala, PhD, writes from Abuja.

Senator Abubakar Kyari: Protecting Farmers Is Protecting Nigeria’s Food Security