Connect with us

News

NEMA unveil Service Charter for efficient Service delivery

Published

on

NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Uyo Kingdom Issues Public Declaration Abolishing GBV, Harmful Traditional Practice Against Women

Published

on

Uyo Kingdom Issues Public Declaration Abolishing GBV, Harmful Traditional Practice Against Women

By: Michael Mike

In a landmark move to promote gender justice and human dignity, His Royal Highness, Edidem Sylvanus Effiong Okon, Paramount Ruler of Uyo Kingdom, has issued a binding public declaration abolishing all forms of gender-based violence and harmful traditional practices within the Uyo community.
 
The declaration was made on 8th May 2025, follows months of in-depth consultations with elders, youth leaders, religious figures, women’s groups, and the broader community. In collaboration with the Women At Risk International Foundation (WARIF) and UN Women, with funding from Ford Foundation, the initiative reflects a unified stand against practices that have long endangered the rights and well-being of women and girls.
 
According to His Royal Highness
Effective immediately, the following practices are abolished within the State:
Wife battery and all forms of domestic violence; Female Genital Mutilation (FGM); Denial of inheritance rights to widows and other forms of economic disempowerment; Sexual violence, abuse, and exploitation
 
His Royal Highness emphasised that any individual found promoting, practising, or defending these outlawed acts will face both traditional and legal consequences, as such behaviour stands against the values of justice, equity, and the collective conscience of the Uyo people.
 
“This decision reflects our unwavering commitment to uphold human dignity, ensure gender justice, and foster a society grounded in peace, respect, and shared humanity,” stated His Royal Highness Edidem Okon.
 
Represented by the National Programmes Officer for UN Women, Ms Patience Ekeoba, the Country Representative to Nigeria, Ms Beatrice Eyong, applauded the paramount ruler and traditional council for this bold step, stating that traditional and religious actors should challenge harmful practices that directly or indirectly accommodate violence against women and girls.
 
A statement by UN Women, stated that moving forward, Uyo Kingdom will partner with the Government of Akwa Ibom State, WARIF, UN Women, and other stakeholders to implement community-based guidelines, launch education and awareness campaigns, support survivors, and establish accountability mechanisms to ensure the declaration is fully realised.
 
The statement said the historic declaration positions Uyo Kingdom as a beacon of progress in the region and reaffirms the community’s united stand to protect and empower every woman and girl.

Uyo Kingdom Issues Public Declaration Abolishing GBV, Harmful Traditional Practice Against Women

Continue Reading

News

Failure of Nigeria Athletes to Attend Guangzhou World Athletics Relays, AFN Not Consistent with Fact- Chinese Embassy

Published

on

Failure of Nigeria Athletes to Attend Guangzhou World Athletics Relays, AFN Not Consistent with Fact- Chinese Embassy

By: Michael Mike

Chinese Embassy in Nigeria has punched hole in reason given by the Athletics Federation of Nigeria ( AFN ) for inability of Nigerian athletes to attend Guangzhou World Athletics Relays scheduled to be held in China from May 10 to 11, 2025, following alleged visa delays by the Chinese authorities.

The embassy in a statement on Saturday accused the AFN of inconsistency in its allegations, expressing that the embassy has always assisted in such matters in time past and had equally not failed to give needed assistance in recent case.

The statement read: “The Embassy of China in Nigeria has noted that, according to Nigerian media reports, the Athletics Federation of Nigeria ( AFN ) issued a statement announcing its withdrawal from the Guangzhou World Athletics Relays scheduled to be held in China from May 10 to 11, 2025, following visa delays by the Chinese authorities.

“The Embassy of China in Nigeria would like to state the following facts and position:
On April 24, the Embassy received a letter from the National Sports Commission of Nigeria (dated April 22) requesting assistance in processing visas for Nigerian athletes to participate in the event in China.

“The Embassy immediately communicated with the Commission and guided it to prepare the relevant materials so as to expedite visa application. On May 6, China Visa Application Centre received the relevant application materials submitted by the Nigerian athletes. The Embassy immediately activated the expedited procedure, provided the utmost assistance to the Nigerian applicants, and completed the visa issuance on May 8.

“The Embassy of China in Nigeria has always actively supported people-to-people and sports cooperation between the two countries, repeatedly expressed its welcome for Nigerian athletes to participate in events in China, and consistently assisted Nigerian citizens in visa applications in an efficient and professional manner. It should be noted as well that visa issuance is a matter of national sovereignty, and all foreign embassies require applicants to provide the corresponding documents and materials, as well as allow sufficient time for the application process.

“We regret that the Nigerian athletes were unable to participate in the event in China this time, but the statement issued by the AFN is clearly inconsistent with the facts. The Embassy of China in Nigeria remains committed to promoting friendly exchanges between the Chinese and Nigerian peoples and stands ready to continue providing support and assistance for exchanges and cooperation in various fields, including sports.”

Failure of Nigeria Athletes to Attend Guangzhou World Athletics Relays, AFN Not Consistent with Fact- Chinese Embassy

Continue Reading

Crime

ISSP Establishes Cross-Border Corridor Linking Mali to Lake Chad Axis, Claims Lakurawa Group As its Operational Wing

Published

on

ISSP Establishes Cross-Border Corridor Linking Mali to Lake Chad Axis, Claims Lakurawa Group As its Operational Wing

By: Zagazola Makama

The Islamic State in the Sahel Province (ISSP) has officially recognized the Lakurawa Group as its clandestine operational wing, formalizing a strategic corridor between its two major factions EIGS (Islamic State in the Greater Sahara) operating in Mali, Burkina Faso and Niger, and ISWAP (Islamic State West Africa Province) active around Lake Chad.

The announcement, made in the wake of two deadly attacks on May 4 in Niger, marks a significant shift in the regional security landscape. On that day, armed militants attacked Dogonkiria in Dosso region, killing at least 30 security force personnel, and Danga in Tillabéri region, where six volunteer fighters for the defense of the homeland (VDPs) were slain.

Zagazola Makama believes the operational link now established between the Sarma Forest in Nigeria and Anderamboukane in Mali via central Niger will enable increased mobility for fighters, arms trafficking, intelligence sharing, and hostage transfers. This corridor, long suspected by observers, has now been confirmed as a key axis for extremist logistics.

Sources say the emergence of ISSP reflects a new phase in Islamic State operations in the region, marked by greater coordination, territorial fluidity, and strategic exploitation of Niger’s governance and airspace gaps particularly since the withdrawal or downsizing of key international security partners.

Zagazola reports that the central strip of Niger already marked by repeated attacks, pipeline sabotage, and mass civilian casualties is increasingly falling under the shadow of ISSP. Many of these incidents had previously gone unclaimed but are now attributed to the group’s covert campaign to secure this critical transit route.

Zagazola warn that if the current trend continues unchecked, the entire security architecture of West Africa may be destabilized, with spillover effects extending beyond the Sahel to Nigeria.

He called for renewed multilateral cooperation and intelligence-sharing, transcending political divisions and post-coup dynamics.

In recent months, Zagazola had raised alarm over the quiet expansion of Lakurawa, cautioning that the group was a proxy for EIGS. The confirmation by ISSP now validates those concerns, signaling an urgent need for proactive counterterrorism measures and regional solidarity.

ISSP Establishes Cross-Border Corridor Linking Mali to Lake Chad Axis, Claims Lakurawa Group As its Operational Wing

Continue Reading

Trending

Verified by MonsterInsights