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Nigeria Launches “Outsource to Nigeria Initiative” to Capture Share of $8.79 Trillion Global BPO Market

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Nigeria Launches “Outsource to Nigeria Initiative” to Capture Share of $8.79 Trillion Global BPO Market

  • Govt’s policies strategic to strengthen nation’s economy – VP Shettima

By: Our Reporter

Vice President Kashim Shettima has launched the “Outsource to Nigeria Initiative” (OTNI) saying the initiative is strategic to redirecting the talents and skills that abound in the country with a target of capturing a significant portion of the global BPO market valued at $8.79 trillion.

He noted that apart from producing millions of job opportunities and spurring Nigeria’s Business Process Outsourcing (BPO) and IT-enabled services sector into growth that has never been witnessed before, the OTNI will link global firms with the abundant talents and skills in Nigeria.

The Vice President who spoke on Monday during the launch of the OTNI in Gombe State noted that the spotlight is now beaming on Nigeria, following the nation’s “abundance of talent, a competitive cost structure, a rapidly improving ICT infrastructure, and a strategically advantageous location.”

Delivering his address titled, “Bringing the World to Our Doorsteps,” VP Shettima described his principal, President Bola Ahmed Tinubu, as a visionary leader and “refined economic strategist” who has a firm grip on the distinction between the current situation in Nigeria and the route within the global landscape.

As such, he assured that the ongoing reforms being carried out by the Tinubu administration will soon guarantee a future where all Nigerians will be grateful for the “resilience and foresight displayed” in navigating the nation towards economic prosperity.

The Vice President who expressed confidence in the OTNI to turn around the economic fortunes of the country said, “Outsourcing, as an economic strategy, is not just about efficiency; it’s a profound recognition of our interconnectedness in the global economy. Outsourcing is also a strategy to counteract brain drain and channel our talents and skills into reconstructing a Nigeria that works.”

Noting that it’s time Nigeria recognized its potential, embraced and explored the markets that are yearning for the nation’s unique contributions, Senator Shettima pegged the global business process outsourcing (BPO) industry at 250 billion US dollars.

The VP continued: “The Outsource to Nigeria Initiative (OTNI) symbolizes a pivotal alliance, a collaborative dance between the public and private sectors. This is a mission to produce millions of job opportunities and propel Nigeria’s Business Process Outsourcing (BPO) and IT-enabled services sector into unprecedented growth.

“OTNI is here to connect global companies with the abundant talents and capabilities inherent in Nigeria. This initiative marks a strategic leap forward, positioning Nigeria as an emerging outsourcing powerhouse ready to make an indelible mark on the global economic landscape.

“Today, we are not only presenting to you the Outsource to Nigeria Initiative (OTN) with the honourable aim of taking over the world. We present to you a lens to see the needs of the world, a bridge to interact with the world, and a vehicle to reach the world from the comfort of your offices and homes in Nigeria.”

Shettima implored Nigerians to be patient with the Tinubu administration in respect of the economic decisions taken so far, explaining that though it may present some temporary challenges, they are a strategic investment targeted at strengthening the fabric of the nation’s economy.

“The tough decisions we have taken may pose short-term challenges, but rest assured, it is a strategic investment to fortify the foundations of our economy. As your guarantee, I affirm that the reforms in progress will not only weather the storms but usher in a future where we shall stand grateful for the resilience and foresight displayed in propelling our nation towards economic prosperity,” he stated.

The Vice President further said Nigeria is on the verge of carving its own narrative within the global BPO landscape, as well as contributing to solidifying its role as a key player in the international business arena.

With “a colossal talent pool exceeding 200 million people and complemented by competitive labour costs, an evolving ICT infrastructure, unwavering government support, and a strategic location in proximity to European markets,” the VP said the aforementioned factors have positioned Nigeria “as a prime outsourcing destination.

On his part, Gombe State Governor, Muhammadu Inuwa Yahaya, noted that the decision to launch the ‘Outsource To Nigeria Initiative (OTNI)’ in the state was not a mere coincidence, pointing out that it “is a testament to the State’s burgeoning potential and the exemplary strides we have made in fostering an enabling environment for technology innovation and economic growth.”

Governor Inuwa explained that the partnership with Outsource Global is an indication of the tangible support the state government is willing to provide to businesses that choose to invest in Gombe State.

“This strategic investment not only creates job opportunities but also signifies our proactive approach to providing the necessary infrastructure and resources to attract and support private investment,” he added.

For her part, the Founder/CEO of OTNI, Hajiya Amal Hassan, pegged the value of the Global BPO & ITES Market at USD 8.79 trillion US Dollars in 2024, with India and the Philippines dominating at least 60% of the market.

She noted that Nigeria boasts of “the highest potential among key African countries,” and is expected to register the fastest growth in the African BPO industry backed by various tailwinds,” even as the nation’s “demographics are well-suited to take advantage of the current global trend in global business.”

She explained that the initiative will be accomplished through streamlined processes, using OTNI’s “digital platform WorkNation to help partners find, train, and deploy talents according to their requirements.

“Our goal is to showcase Nigeria as the preferred outsourcing destination, connecting Nigerian youth to global job opportunities, attracting investments, empowering youth, and boosting the economy through business process outsourcing and IT services,” she added.

Also, the Senior Special Assistant to the Vice President, Office and Coordination, Dr. Usman Mohammed, said the Outsource Initiative, with the Office of the Vice President as the anchor, is a game changer for Nigeria which has come to stay and flourish in the country.

He pointed out that “by harnessing the power of the private sector and leveraging government support”, the government is “laying the foundation for economic growth.”

Describing the launch of the initiative as a transformation that promises prosperity for millions of young Nigerians, he said, “I stand before you sir with pride and gratitude as we embark on this collaborative effort between the Office of the Vice President and Outsource Global. Together we are ushering in a new era of economic empowerment and opportunity for our nation in alignment with the Renewed Hope Agenda set forth by President Bola Ahmed Tinubu.”

Highpoint of the launch of the OTNI was the commissioning and inspection of the Business Process Outsourcing (BPO) Centre by Vice President Shettima.

The BPO Centre, the first in the North East geopolitical zone, is expected to provide over 2,000 job opportunities to the youth population of Gombe State and even beyond.

The Gombe BPO Centre located at the Amina Mohammed Skills Acquisition Centre along the Gombe- Biu Bypass, makes the state a hub for outsourcing services, leveraging the skills and potential of its youths.

Other dignitaries who attended the event included Jigawa State Governor, Mallam Umar Namadi; the Deputy Governor of Borno and Gombe States; Minister of Information and National Orientation, Alhaji Mohammed Idris; the Emirs of Gombe and Funakaye, as well as Secretary to Gombe State Government, Prof Ibrahim Abubakar Njodi, among others.

Nigeria Launches “Outsource to Nigeria Initiative” to Capture Share of $8.79 Trillion Global BPO Market

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Nigerian military precision strikes neutralise 19 terrorists in Ngala, Borno

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Nigerian military precision strikes neutralise 19 terrorists in Ngala, Borno

By: Zagazola Makama

The Nigerian military has neutralised at least 15 suspected terrorists in a series of precision airstrikes targeting insurgent positions around Bulabulutube in Ngala Local Government Area of Borno State.

Security sources said the strikes were conducted at about 7:56 p.m. on Nov. 8, following aerial surveillance that identified approximately 30 terrorist fighters gathered under a tree in the area.

The military aircraft subsequently carried out a precision strike on the identified target.

Battle Damage Assessment (BDA) indicated that about 15 terrorists were neutralised, while parts of a nearby building were destroyed.

The aircraft subsequently tracked another group of five fleeing terrorists who had taken cover under a tree and conducted a second precision strike.

The assessment revealed that about four additional terrorists were neutralised, while a secondary explosion was observed, suggesting the possible destruction of explosive materials or other military supplies.

In a related operation, the aircraft proceeded towards the Lake Chad area following intelligence on a suspected terrorist logistics structure located at a crossing point.

A further precision strike was conducted on the structure, which was assessed to have been completely destroyed, with no subsequent movement observed around the location.

The successive strikes represent another significant blow to terrorist formations and logistics networks operating within the Lake Chad axis.

The military continues to sustain intelligence-led aerial surveillance and precision operations aimed at degrading terrorist capabilities, disrupting their supply networks and denying insurgents safe havens across the North-East.

Nigerian military precision strikes neutralise 19 terrorists in Ngala, Borno

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Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

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Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

…AGF pledges justice ministry’s support for implementation, demands practical safeguards for citizens in AI era

By: Michael Mike

Nigeria and India have signed a bilateral agreement to strengthen human rights protection, institutional capacity and access to justice, with the Attorney-General of the Federation and Minister of Justice, Prince Lateef Fagbemi, SAN, pledging the Federal Government’s support for its implementation.

Fagbemi, who described the agreement as a strategic partnership between the two countries, said its success would ultimately be measured by its impact on ordinary citizens, particularly vulnerable and marginalised groups seeking justice.

The agreement, executed between the National Human Rights Commission (NHRC) of Nigeria and its Indian counterpart, is designed to deepen institutional cooperation, facilitate knowledge transfer, promote technical exchanges and strengthen operational capacity in addressing human rights violations.

The Attorney-General gave the government’s position on Tuesday in Abuja when he received a joint delegation of the two commissions at the Federal Ministry of Justice, describing the partnership as timely, particularly in an increasingly interconnected world where effective human rights protection requires stronger legal frameworks, institutional collaboration and respect for the rule of law.

The development followed a high-level engagement between the two commissions and the Chief Justice of Nigeria (CJN), at the Supreme Court Complex, Abuja, on Monday, as part of a two-day working visit by the Indian delegation.

The Nigerian delegation was led by the Executive Secretary of NHRC, Chief Tony Ojukwu, SAN, OFR, while the Indian delegation was headed by the Chairperson of India’s NHRC, Justice V. Ramasubramanian, accompanied by the Commission’s Joint Secretary, Mr. Samir Kumar.

Fagbemi said the partnership brought together two major democracies with shared common-law traditions, diverse populations and dynamic constitutional frameworks, expressing satisfaction with the thematic areas identified for cooperation under the agreement.

He specifically highlighted access to justice and the protection of digital rights as critical areas requiring urgent attention, particularly as emerging technologies, including Artificial Intelligence, continue to reshape society and create new human rights concerns.

According to him, both countries must develop legal safeguards to protect data privacy, prevent algorithmic bias and safeguard civic space, while ensuring that technological advancement does not undermine fundamental freedoms.

He said the Ministry of Justice expected the two commissions to produce actionable research and policy recommendations capable of addressing these emerging challenges.

Beyond emerging technologies, the Attorney-General stressed that Nigeria’s commitment to human rights must be reflected in the practical implementation of constitutional guarantees and international obligations, rather than merely in the existence of legal provisions.

He cited the African Charter on Human and Peoples’ Rights, which Nigeria domesticated through the African Charter on Human and Peoples’ Rights (Ratification and Enforcement) Act, Cap. A9, Laws of the Federation of Nigeria 2004, as a major instrument underpinning the country’s human rights jurisprudence.

The Charter provides important protections relating to non-discrimination, human dignity, fair trial and personal liberty, reinforcing the fundamental rights guaranteed under Nigeria’s Constitution.

Fagbemi maintained that the true measure of a country’s commitment to human rights was its ability to translate constitutional provisions into accessible institutions, accountable public authorities and an independent judiciary.

He assured the Indian delegation that the Federal Ministry of Justice fully supported the bilateral initiative and was prepared to facilitate technical engagements, joint legal reviews and policy consultations aimed at improving the efficiency of the justice sector.

The Attorney-General also used the engagement to reaffirm the institutional independence of Nigeria’s National Human Rights Commission, stressing that its autonomy was essential to its credibility and effectiveness.

He specifically drew attention to Section 6(3) of the National Human Rights Commission (Amendment) Act, 2010, which provides that the Commission, in exercising its statutory functions, shall not be subject to the direction or control of any other authority or person.

According to him, the administration has continued to respect and protect the Commission’s statutory independence, describing it as fundamental to institutional integrity.

He further noted that the relationship between the NHRC and the Federal Ministry of Justice had been characterised by constructive institutional synergy, mutual respect and a shared commitment to advancing human rights.

The Attorney-General commended Ojukwu and the Nigerian commission for spearheading the bilateral initiative, while expressing appreciation to the Indian delegation for bringing its expertise and institutional experience to the partnership.

Earlier, during Monday’s engagement with the Chief Justice of Nigeria, the Executive Secretary of NHRC Nigeria had emphasised the complementary responsibilities of the judiciary and national human rights institutions in protecting fundamental freedoms, upholding the rule of law and ensuring access to justice.

Ojukwu identified complaint management, Alternative Dispute Resolution, security sector accountability, comparative legal research, digital rights, Artificial Intelligence ethics and environmental justice as priority areas for cooperation between both countries.

The Chief Justice reaffirmed the commitment of the Nigerian Judiciary to human rights protection and encouraged both commissions to exchange experiences and adopt best practices, particularly in strengthening safeguards for vulnerable groups, including women, children and persons with disabilities.

The Indian delegation described the engagement as significant to relations between the two countries, noting that the MoU represented a first-of-its-kind institutional partnership for India’s National Human Rights Commission.

The agreement is expected to promote sustained institutional exchanges, strengthen complaint-handling mechanisms, improve professional capacity and encourage comparative research into legal and policy approaches to human rights protection.

The partnership also comes at a time when national human rights institutions face increasing demands to address abuses linked to security operations, discrimination, environmental degradation, digital surveillance and the misuse of emerging technologies.

For Nigeria, the collaboration offers an opportunity to strengthen its human rights enforcement architecture through international knowledge-sharing while reinforcing the independence and operational effectiveness of its national commission.

Fagbemi, however, cautioned that the ultimate benchmark of the agreement must go beyond official engagements and institutional exchanges to deliver tangible improvements in the lives of citizens, especially those most vulnerable to violations and denied access to justice.

He wished the Indian delegation a productive stay in Nigeria and expressed confidence that the partnership would advance the shared commitment of both countries to human dignity, justice and the protection of fundamental rights.

Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

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NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

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NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

By: Michael Mike

Corps partners SPRING, FCDO, TechHer to promote women’s participation in peacebuilding, tackle technology-facilitated violence

The Nigeria Security and Civil Defence Corps (NSCDC) has intensified efforts to combat sexual and gender-based violence (SGBV), strengthen women’s participation in security decision-making and promote digital safety among young people through the implementation of its Gender Policy II.

The Commandant-General of the Corps, Prof. Ahmed Audi, stated this at a two-day Gender, Women, Peace and Security capacity-building training organised at the NSCDC College and Support Staff Service, Udege, Nasarawa State.

The training was organised in collaboration with Strengthening Peace and Resilience in Nigeria (SPRING), with support from the United Kingdom’s Foreign, Commonwealth and Development Office (FCDO).

Audi, who delivered his keynote address through a representative, said the policy provided a framework for mainstreaming gender considerations into the Corps’ operations, personnel management, leadership structure and community engagement.

He stressed the need for effective prevention and response to sexual and gender-based violence, including conflict-related abuses and technology-facilitated violence.

The Commandant-General also called for increased participation of women in peacebuilding and security decision-making, equal opportunities within the Corps and stronger partnerships with traditional institutions, government agencies, civil society organisations and development partners.

He urged commands and personnel, particularly Gender Desk Officers, to ensure effective coordination, timely reporting, appropriate referrals, monitoring and accountability in handling gender-related cases.

Audi described the implementation of the policy as a collective responsibility requiring sustained commitment across all levels of the Corps.

In a goodwill message, the Osu Ajiri of Edege Chiefdom, Alhaji Suleiman Ahmed Eko IV, commended the NSCDC for its presence in the community, saying its operations had strengthened the sense of security among residents, particularly farmers.

The traditional ruler pledged the support of his council in addressing gender-based violence, describing the protection of the community as a priority.

Earlier, the Commander of the College, ACG Jamilu Indabawa, said collaboration among relevant stakeholders was critical to achieving effective implementation of the gender policy.

The Gender Equality, Diversity and Social Inclusion Lead of SPRING, Mrs Amina Akano-Bello, said the training was designed to promote peaceful and resilient communities through early identification and response to gender-based violence, as well as the inclusion of women and young people in leadership.

Also, the NSCDC National Headquarters Gender Unit Adviser, DCC Ajet Kemi, provided participants with insights into the different forms of sexual and gender-based violence, their societal implications and preventive measures.

A retired Assistant Commandant-General, Ahmed Abodurin, who facilitated a session on institutional ethics in gender policy implementation, emphasised professionalism, accountability, gender sensitivity and adherence to institutional standards.

Beyond the capacity-building exercise, the Corps partnered TechHer, an organisation promoting women’s advancement through technology, to extend digital safety awareness to schools in Udege.

The outreach, themed “Stop Technology-Facilitated Gender-Based Violence”, educated students on the dangers of digital abuse, responsible online behaviour and measures for staying safe in digital spaces.

Representatives of the Federal Ministry of Interior, Nasarawa State Ministry of Women Affairs and Social Development, Nasarawa State Ministry of Justice and Gammuo International also delivered goodwill messages, reaffirming the importance of collective action in advancing gender equality, peace and security.

NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

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