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NIN Registration: NIMC Assures Nigerians of Better Service Delivery

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NIN Registration: NIMC Assures Nigerians of Better Service Delivery

By: Michael Mike

The Director General/CEO of Nigeria Identity Management Commission (NIMC), Engr Abisoye Coker-Odusote has assured Nigerian that the National Identification Number (NIN) would only get better as all the challenges in the process are addressed.

The DG gave the assurance on Wednesday in Abuja at the capacity building for staff in some of the state offices.

Coker-Odusote, who said the Commission was presently undertaking the training of its entire workforce, said Nigerians should expect the best from them after the training.

Represented by the Deputy Director, Training and Development, Olufunmilola Opesanwo, the DG told the trainees that “it gives me great pleasure to welcome you all to this important training programme, organized in partnership with our trusted facilitator, Toppy Integrated Limited. This initiative reflects our commitment to building a workforce that is not only efficient but also deeply rooted in the values of professional customer service, ethical practices, and organizational excellence.

“As custodians of Nigeria’s identity management system, we understand that our success depends not only on technology and processes, but also on the integrity, competence, and dedication of our people.

“Over the course of this programme, you will be equipped with skills and insights that will strengthen your capacity to serve Nigerians with greater efficiency, empathy, and accountability. We encourage you to actively participate, share experiences, and translate the knowledge gained here into practical action in your respective roles.

“Let me also acknowledge the efforts of Toppy Integrated Limited for anchoring this training. Their expertise and professionalism give us confidence that the objectives of this programme will be fully achieved.

“Together, let us seize this opportunity to reaffirm our shared vision: a world-class identity management system driven by excellence, ethics, and service to the Nigerian people.”

On his part, one of the facilitators, Dr. Ibrahim Gaddafi noted that: “The aim of this training is to build the capacity of NIMC staff on customer relations. The last time capacity training of this nature was organized for staff was 12 years ago.”

He added that: “We know that NIMC is the number one agency that manages database of Nigerians. The reason many Nigerians have not registered for NIN is the way they interact or the kind of perceived interactions they have with NIMC staff at registration centres. That was why this training was organized to increased the number of Nigerians on NIMC data base.

“The Hallmark of customer service is customer satisfaction and one of the ways to achieve this is through operational efficiency. This begins with the way we attend to our customers; in this case those who want to register for NIN. Some may be aggressive, but we have a responsibility as professionals to calm them down and attend to them in professional and efficient manner.”

Gaddafi said: “My expectations from the participants is that we want them to go back to their respective states and train their colleagues and third party that assist them in registering Nigerians.”

NIN Registration: NIMC Assures Nigerians of Better Service Delivery

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Four police officers injured in patrol vehicle crash on Yelwata–Makurdi road

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Four police officers injured in patrol vehicle crash on Yelwata–Makurdi road

By: Zagazola Makama

Four personnel of the 18 Police Mobile Force (PMF) Squadron were injured on Friday when their patrol vehicle was involved in a lone accident along the Yelwata–Makurdi road in Benue State.

Zagazola gathered that the incident occurred at about 9:10 a.m. when the officers, on routine patrol of the axis, were travelling in an official Toyota Hilux driven by Cpl. Augustine Garba. The vehicle reportedly lost control and somersaulted into the bush.

Sources said that the DPO Yelwata mobilised tactical teams to the scene. The injured officers were evacuated and rushed to the Police Clinic in Makurdi for urgent medical attention,” the source said.

Three of the injured personnel were treated and discharged, while one officer remains hospitalised.

Police authorities confirmed that the remaining officer is in stable condition.

The sources said that the Benue Police Command has commenced internal review procedures to determine the cause of the crash and ensure adherence to patrol safety protocols.

Four police officers injured in patrol vehicle crash on Yelwata–Makurdi road

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Police arrest notorious bandit linked to killings of officers in Benue, Nasarawa

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Police arrest notorious bandit linked to killings of officers in Benue, Nasarawa

By: Zagazola Makama

Police operatives in Benue have arrested a suspected notorious armed bandit believed to be responsible for multiple attacks on security personnel in the state.

Zagazola gathered that the suspect, identified as Yongu Justine Makwagh of Kadarko in Nasarawa State, was arrested on Friday at about 8:00 p.m. at Balcony Park in Makurdi following months of sustained surveillance.

It was gathered that the Divisional Police Officer (DPO) of Daudu led the operation after acting on credible intelligence, with reinforcement from operatives of the Inspector-General of Police Intelligence Response Team (IRT) on special duty.

Sources said Makwagh has been on the command’s wanted list due to his alleged involvement in several deadly attacks in the Sankera axis.

“The suspect was earlier linked to the killing of two Safer Highway Police personnel at Yelwata and two operatives of the Department of Operations (DOPS) in Daudu, during which firearms were carted away,” the source said.

The arrest is considered a major breakthrough for the command, which has intensified efforts to dismantle bandit networks operating across Benue and neighbouring states.

Police authorities said the suspect is currently in custody and undergoing interrogation, while further investigations are ongoing to recover additional arms and track his accomplices.

Police arrest notorious bandit linked to killings of officers in Benue, Nasarawa

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“We are behind you,” Zulum addresses armed forces in Damboa

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“We are behind you,” Zulum addresses armed forces in Damboa

By: Our Reporter

Borno State Governor, Professor Babagana Umara Zulum, on Saturday, addressed troops of 25 Task Force Brigade of Nigerian Army, declaring the state’s and its people’s support for their relentless fight against Boko Haram/ISWAP insurgents.

The governor, speaking at a front-line military base in Damboa, sympathised deeply with the officers and soldiers, acknowledging the immense personal sacrifice and hard work they put in daily. He commended what he described as their “giant effort and supreme sacrifice” in the ongoing battle to secure Borno State and protect civilians from the threats of Boko Haram and Islamic State West Africa Province (ISWAP).

Zulum stated, “On behalf of the government and good people of Borno State. We are here in Damboa purposely to commiserate with you over the recent setback which claimed the lives of some of your colleagues.

It is an unfortunate event, and I want to extend my condolences to you and the families of all the officers and men of this brigade who lost their lives while discharging their duties. We pray to Almighty Allah to heal those injured in action as soon as possible.

For those of you who are still alive and healthy, we pray that God will protect you, give you the vision and strength to carry out your duties effectively. You have been doing very well. We have acknowledged your support and would like to commend you.

I want to once again sympathise with you on behalf of the government and good people of Borno State, and to assure you that we will do everything possible within the resources available to us to support your mission and vision to end the crisis.”

The governor was received by the Brigade Commander of 25 Task Force Brigade, Brigadier General Igwe Patrick Omokeh.

The visit was part of Zulum’s tour of communities in southern Borno. Earlier in the day, the governor met with grieving families in Chibok, where he commiserated with them over the loss of lives and property, offering condolences and immediate relief to those that
lost properties.

During the Chibok meeting, the governor announced concrete measures to protect lives and property. He noted that the state government, in collaboration with the federal government and security agencies, is implementing enhanced measures to protect vulnerable communities against future attacks.

“We are here to offer our condolences over what happened these past days in Chibok general area, especially to those who lost their lives. The situation is painful. We are here to show our sorrow over what happened.

Death comes at its appointed time. We offer you our condolences and assure you that, God willing, the issue of insecurity in Chibok will be resolved. We will provide a permanent solution and put an end to it.

We will take action. Please be patient. Our thoughts are with you, and one thing that made me happy is how you have remained calm and stayed in your communities despite everything,” Zulum said. The governor announced financial assistance of N1 million to the bereaved families and N500,000 to those whose properties were destroyed during the recent unfortunate attacks.

“We are behind you,” Zulum addresses armed forces in Damboa

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