Northeast
PCC at 50: A Golden Celebration for the Ombudsman, Hon. Yusuf Adamu
PCC at 50: A Golden Celebration for the Ombudsman, Hon. Yusuf Adamu
By: Dr. James Bwala
As we commemorate the fiftieth anniversary of the Public Complaints Commission (PCC), it is imperative to reflect on the invaluable contributions of its leadership, most notably that of Hon. Yusuf Adamu, the current Ombudsman in Borno state. This milestone not only marks a significant achievement for the PCC but also serves as an opportunity to highlight the vital role Hon. Adamu has played in enhancing the dignity and efficacy of the office. As we celebrate this golden jubilee, it becomes essential to affirm our collective commitment to supporting the evolution and effectiveness of the PCC under his stewardship, imploring stakeholders to recognize and invest in the progressive future of this institution.
The PCC was established with the noble goal of addressing grievances against public agencies, fostering accountability, and promoting good governance. Over the years, it has become a pivotal institution in Nigeria’s democratic framework. The role of an ombudsman, especially in a nation grappling with issues of transparency and integrity, cannot be overemphasized. In the context of Borno State, Hon. Yusuf Adamu has emerged as a beacon of hope, earning respect for his diligent approach to resolving public complaints and advocating for citizens’ rights. His leadership embodies the principles of access, fairness, and justice—the very cornerstones upon which the PCC stands.
Hon. Adamu’s tenure has been characterized by a remarkable transformation within the PCC. During a time when public trust in governmental institutions has waned, he has spearheaded various initiatives aimed at restoring faith among citizens. Through innovative outreach programs and partnerships with civil society organizations, the PCC has not merely functioned as a reactive body but has proactively engaged with the populace, educating them about their rights and the channels available for redress. Such efforts have demystified the processes of the commission and encouraged more citizens to seek justice for grievances formerly left unaddressed.
The Ombudsman’s commitment to transparency and accountability has enhanced the PCC’s operational procedures in the state. He introduced robust measures to track complaints and ensure timely resolutions, fostering a spirit of responsiveness that was previously lacking. This proactive approach has resulted in a notable increase in the number of cases resolved satisfactorily, reinforcing the PCC’s position as a reliable avenue for citizens seeking justice. By prioritizing customer service and implementing feedback mechanisms, Hon. Adamu has transformed the PCC into an institution that not only listens but also acts on the concerns of the Nigerian people.
One of the significant achievements under Hon. Adamu’s leadership has been the successful integration of technology in the complaint resolution process. Embracing digital tools has allowed the PCC to streamline workflows, facilitate access to services, and minimize bureaucratic obstacles that often deter citizens from lodging complaints. For instance, the introduction of an online complaint submission system has vastly improved accessibility, enabling individuals to report issues conveniently, regardless of their location. This strategic move not only broadens the scope of citizen engagement but also saves both time and resources, illustrating the modernity of the PCC under Hon. Adamu’s guidance.
Nevertheless, as we reflect on these accomplishments, it is crucial to acknowledge the challenges that still loom ahead. The journey toward a fully functional and respected Ombudsman institution is fraught with hurdles such as insufficient funding, political interference, and a lack of awareness among citizens regarding their rights and the capabilities of the PCC. It is this acknowledgment that solidifies the argument for continued investment in the PCC and for maintaining the resolve to confront these challenges head-on.
It is also vital to emphasize that Hon. Adamu’s vision extends beyond the mere resolution of complaints. He has passionately advocated for systemic reforms that would address the root causes of grievances within public institutions. By engaging with government officials and policymakers, he has pushed for laws and regulations that promote transparency and accountability within public service. This holistic approach is essential; without addressing the underlying issues, the PCC may risk becoming a band-aid solution rather than a catalyst for meaningful change.
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In light of the changing dynamics of governance and the increasing expectations of citizens, a strong PCC is imperative. The Ombudsman has increasingly recognized the necessity of adapting to new trends in governance, including embracing participatory mechanisms that engage citizens in decision-making processes. This participatory approach not only empowers individuals but also fosters a sense of ownership over public institutions, thereby enhancing overall accountability.
As we celebrate 50 years of the PCC and Hon. Yusuf Adamu’s contributions, we must also harness this momentum to advocate for a future where continuous improvement becomes synonymous with the PCC’s identity. Our call to action lies in ensuring that all stakeholders—including government, civil society, and citizens—recognize their roles in supporting the Ombudsman’s agenda. To effectively advocate for the rights of citizens and maintain the integrity of public institutions, we must unite our voices and resources.
Investing in training and capacity-building initiatives for the PCC staff will enhance the commission’s operational effectiveness. Furthermore, public awareness campaigns aimed at informing citizens about their rights and responsibilities can bolster civic engagement and ensure a productive relationship between the PCC and the communities it serves.
It is therefore vital for the government to allocate adequate funding to the PCC. Insufficient resources limit the commission’s ability to operate effectively and diminish its capacity to realize its mission fully. By prioritizing financial support and recognizing the PCC’s importance in facilitating good governance, the government can ensure that the Ombudsman remains an effective advocate for the public.
The 50th anniversary of the Public Complaints Commission is not merely a celebration of its history but an opportunity to reaffirm its commitment to justice, accountability, and good governance. Under the exemplary leadership of Hon. Yusuf Adamu, the PCC in Borno state has made tremendous strides in transforming public perception and operational efficacy. However, this celebration also serves as a clarion call to acknowledge the challenges that lie ahead and collectively work towards strengthening this vital institution.
As we honor the past, let us also pave the way for a more transparent and accountable future—one that upholds the rights of every citizen and reinforces their trust in public institutions. Let us continue to support the PCC and its mission, ensuring that the next 50 years mark an era of unparalleled progress and integrity in public service.
* James Bwala, PhD, writes from Abuja.
PCC at 50: A Golden Celebration for the Ombudsman, Hon. Yusuf Adamu
News
What Borno’s Servant-In-Chief, Zulum, Served Southern Borno Last Week
What Borno’s Servant-In-Chief, Zulum, Served Southern Borno Last Week
By: Dauda Iliya
The Servant-In-Chief of Borno State, Governor Babagana Zulum, trudged to five of the nine local government areas of Southern Borno Senatorial Zone of the state last week from 5th-9th January, carrying a hefty load of assorted deliverables to serve communities and groups there according to needs critical for the state’s post-terror recovery programme and for rapid restoration of prosperity.
The deliverables served were in the forms educational and healthcare infrastructure, succour to vulnerable women and children, and assorted empowerments to youths and women who guarantee the rapid economic recovery and prosperous future of the beleaguered state.
Governor Zulum spent his first night in the remote town of Fikayel, which lies some 40 kilometres from Briyel, the headquarters of Bayo Local Government, following a journey along meandering rocky roads. Indeed, he is the first sitting governor to have spent a night in the community. He began serving the deliverables on Tuesday where he inaugurated two newly-constructed Government Secondary Schools (GSSs), one each at Fikayel and Balbaya; flagged off a High Islamic College project at Fikayel, and, with a startling passion for public service, ordered the digitalization of all secondary schools across the state.

Speaking at the launch of the High Islamic College project, Zulum said it was designed to integrate out-of-school children, particularly Almajirai, into a formal and modern educational system.
The college is to run a hybrid curriculum based on the National Board for Arabic and Islamic Studies (NBAIS), combining core Islamic education with contemporary science, technology and humanities.
“it is our sincere hope that the people of Fikayel will benefit from this school because we are targeting the enrollment of out-of-school children into this school so that learners can learn Arabic, and then we shall streamline the non-formal educational (Sangaya System) into the formal educational system by introducing intensive literacy, intensive numeracy, digital literacy and above all, vocational training,” Zulum said.
Briefing the Chief Servant, the Commissioner for Education, Science, Technology and Innovation, Engr. Lawan Abba Wakilbe, disclosed that High Islamic Colleges had already been built in 20 local government areas of the state.
The directive for the digitalisation of public schools is for integration of digital tools, e-learning platforms and smart classroom technologies with a view to enhancing teaching and learning outcomes.
The two newly inaugurated secondary schools, Fikiyel and Balbaya, comprise 20 modern classrooms, laboratories, a library and sporting facilities each.
Before departing Bayo, Chief Servant Zulum inspected the recently inaugurated Bilingual Boarding School in Briyel, which currently has 430 orphaned pupils on its enrolment.
He also inspected General Hospital Briyel and assured staff that the challenge of power supply would be addressed.
Zulum, now with a lighter load of the deliverables, then trudged to Kwaya-Kusar Local Government Area, where he delivered the newly constructed permanent site of Government Day Secondary School Wandali, ending 30 years operation of the school on a temporary site.
While delivering the school, the Servant-leader affirmed his administration’s commitment to revamping the education sector through substantial investment in infrastructure, manpower development, and digital and vocational skills.
“The construction of the permanent site of Government Day Secondary School Wandali fulfils our promise to provide access to education for communities across the state,” Zulum stated.
He expressed his administration’s resolve to revamp the education sector in the state.
Engineeer Wakilbe disclosed that the school had been operating from temporary accommodation since 1996. The school comprises 20 classrooms, a computer laboratory, administrative blocks, and fully equipped laboratories to enable students to learn digital and other skills.
While in Kwaya Kusar, the Borno Servant-In-Chief also inspected General Hospital Kwaya Kusar, where he promised to rehabilitate the facility and restore its electricity supply.
He commended the Medical Officer, an indigene of Rivers State, who has served at the hospital for the past four years, praising his dedication and service.
Quite relieved of a substantial part of the load, the Servant-leader trudged forth to Shani Local Government Area with the deliverables the communities there need. There, he delivered the commissioning of three model secondary schools, one each at three communities; and flagged off 22nd Higher Islamic College project at Shani, the headquarters of the LGA.
The schools commissioned are Government Day Secondary School, Shani; Government Day Secondary School, Borgu; and Government Day Secondary School, Gasi.
Speaking at the commissioning, Zulum said the projects fulfilled his pledge to ensure every child of school age has access to education, thereby reducing the number of out-of-school children, a problem exacerbated by years of Boko Haram insurgency.
“We are today commissioning three schools: Government Day Secondary School, Shani, which is being commissioned physically, while that of Government Day Secondary School, Borgu, and Government Day Secondary School, Gasi, are done virtually. This is in fulfilment of our campaign promise to provide access to education to our people,” Zulum stated.

The Chief Servant directed the Commissioner for Education to increase the allocation of computers and tablets to the new schools to enhance digital learning opportunities.
The Commissioner said each of the three schools comprises three blocks of nine classrooms and is equipped with digital facilities to ensure students have access to modern learning tools.
At the groundbreaking ceremony for the construction of the Shani High Islamic College, Zulum said is, as is the case with all its sister Islamic Colleges, to integrate the traditional Sangaya system of education into the formal sector. It is to also to serve as a platform to counter negative ideologies and provide authentic Islamic teachings.
“As part of our campaign promise of constructing one High Islamic school in each of the 27 local government areas, we are today flagging off the construction of the 48-classroom High Islamic College in Shani,” the Servant-leader explained:
“The college will serve as a platform to streamline the non-formal education (Sangaya system) into the formal education system by introducing intensive literacy, numeracy, digital literacy, and, above all, vocational training,” he said.
Before departing Shani, Chief Servant Zulum directed the immediate employment of volunteer nurses, midwives, and community health workers serving at the General Hospital in Shani. He issued the directive during an inspection visit to the hospital.
“The Hospitals Management Board is hereby directed to immediately absorb all volunteer nurses and midwives, community health workers (CHEWs), and JCHEWs into the payroll of the state government,” Zulum directed.
Earlier, the Servant-leader paid homage to the Emir of Shani, His Royal Highness Alhaji Muhammad Nasir Mailafiya, at his palace, where he promised to address challenges facing the people of the emirate.
In another startling show of compassion and passion for all-round recovery, Servant-leader Zulum released the sum of N100 million to the National Orthopaedic Hospital Azare Hawul (NOHA), earlier approved to address some of its teething problems.
He also announced a motivational support of N500,000 to each of the 29 medical doctors, N200,000 to each of the 16 nurses, and N100,000 to each of the non-clinical staff who were deployed from the University of Maiduguri Teaching Hospital to the Orthopaedic Hospital in Azare, Hawul.
A great number of the teeming patients currently receiving treatment at the orthopaedic care were also supported with the sum of N30,000 each by the governor.
The Borno Servant-In-Chief further expressed his administration’s determination to continue to support the hospital, noting that the healthcare facility has just started with zero allocation from the federal government.
He, however, urged the hospital management to imbibe the culture of maintenance in order to control those who lack the habit of maintenance culture.
Earlier, Dr Ali Mohammed Ramat, the NOHA’s Medical Director, who conducted the governor round at the hospital, said that the facility was open to all patients and not limited to orthopaedic cases for the time being.
“We even had two gynaecological surgeries; we are fortunate enough to have a plastic surgeon who came visiting. We had a very good repair for the two of them (the surgeries) back-to-back,” the medical director revealed.
He said that the hospital was generally doing well in terms of service delivery with a standing policy of providing drugs at affordable prices to the patients, among others.
Ramat thanked the Chief Servant for his kind gesture and generosity, adding that the hospital management would remain grateful and promised not to disappoint him.
In Biu, the Borno State Servant-In-Chief revealed his full exceptionally-compassionate self, causing eyes to swell with tears of joy and profound disbelief amongst vulnerable women and girls, for whom meaningful support had long seemed a distant dream. In a stunning turn of events, that dream became a life-changing reality.
These women and girls, drawn from eight local government areas of southern Borno and previously hindered by circumstance from furthering their education—found themselves at the heart of an extraordinary announcement.
Servant-leader Babagana Zulum, smouldering with uncommon compassion for the led, and passion for rapid economic recovery, was, on Thursday, at the inauguration of the “Second Chance for Women and Girls Skills Acquisition centre” in Biu town, where they are acquiring training in crafts from tailoring to catering, knitting and crocheting, bead making.
He instantly declared immediate financial support of ₦100,000 to be given in two tranches to each of the 400 trainees.
Yet the true showstopper followed. Upon enquiring which trainees possessed the qualifications for higher education, and seeing hands shoot up, the Governor unveiled an even grander gift: immediate scholarships to study nursing and midwifery.
Long after the Servan-In-Chief’s departure, emotions overflowed—a mixture of joy, exhilaration, and sheer wonder at this transformative intervention.
The newly inaugurated facility is part of a strategic initiative designed to offer adult women, including those who missed formal education or dropped out of school due to prevailing challenges, a pathway to self-reliance.
Chief Servant Zulum has, since assuming his Servant-leader capacity in 2019, been having sleepless nights, racking his professorial brain and fashioning out sustainable, broad-based economic recovery programme for his insurgency-battered state.
As part of the implementation of the programme, Zulum, in Biyu, disbursed N1 billion to small and medium-scale enterprises (SMEs) across five local government areas in southern Borno.
The targeted LGAs include Biu, Hawul, Shani, Bayo and Kwaya-Kusar, with the funds intended to support over 13,000 entrepreneurs and enhance business sustainability.
He pointed out that the direct injection of capital into the SME sector is essential for driving grassroots development and fostering self-reliance in the post-insurgency recovery phase.
To tackle youth restiveness and promote social stability, Zulum ordered immediate employment of 200 young individuals from the Biu Local Government Area.
Thereafter, he visited Biu Specialist Hospital where he announced the immediate and automatic employment of a number of dedicated volunteer health workers who have served tirelessly.
At the end of his visit, Zulum expressed delight “Am so happy to note that our administration has executed a lot of projects in the state especially in the areas of health and education. The most important aspect of our visit is the recruitment of human resources for health. It is pleasing to note that all the five general hospitals are now full equipped and staffed,”.
He acknowledged that the visit to southern Borno is one the historic tour he has undertaken that has direct bearing on the citizenry. The visit delivered eight schools, performed groundbreaking ceremony of another four and directed the recruitment of about 50 medical workers.
As Servant-leader to all Bornoans, their de facto and de jure Chief Servant and the Servant-In-Chief of their terror-ravaged state, Governor Zulum’s five-day trudging around parts of Southern Borno, was a historic mission that touched lives at every level: from health workers and teachers to hospital patients, youth groups, and the less fortunate groups.
The depth of his compassion, empathy, and unwavering commitment to his people in the classical spirit of a Servant-leader serving the led with their crucial needs according to the imperatives of the times.
He is a Servant to his people, not a boss; a Servant-leader, not just a Governor.
Dauda Iliya is the Special Adviser to Borno State Governor on Media/Spokesperson
What Borno’s Servant-In-Chief, Zulum, Served Southern Borno Last Week
News
ISWAP kills 10 JAS fighters in Kukawa as rivalry clashes escalates
ISWAP kills 10 JAS fighters in Kukawa as rivalry clashes escalates
By: Zagazola Makama
No fewer than 10 fighters of the Jama’atu Ahlis Sunna Lidda’awati wal-Jihad (JAS) were killed on Jan. 8 during a night attack by the rival Islamic State West Africa Province (ISWAP) at Dabar Ledda, within the Doron Naira axis of Kukawa Local Government Area (LGA) of Borno State.
Security sources told Zagazola Makama that ISWAP fighters launched a surprise assault on a JAS checkpoint, locally referred to as an Irasa, in the Dabar Ledda area, overwhelming the position after a brief but intense clash.
Sources familiar with developments in the area told Zagazola Makama that the attack ended decisively in ISWAP’s favour, with about 10 JAS fighters killed. Following the operation, ISWAP elements were said to have withdrawn swiftly to their major stronghold located between Kangarwa and Dogon Chuku, also within Kukawa LGA.
Both group has, in recent years, focused on degrading each other’s capabilities in an attempt to consolidate control over key corridors around Lake Chad as well as Sambisa Forest.
However, the latest clash is expected to trigger a violent response. Intelligence reports suggest that JAS leadership, acting on directives allegedly issued by Abu Umaima, has ordered mobilisation of fighters across the northern and central parts of the Lake Chad region of Borno (LCRBA) in preparation for retaliatory attacks.
The planned counter-offensive could lead to an upsurge in large-scale attacks in the days and weeks ahead, particularly around the Kangarwa–Dogon Chuku corridor, an area that has witnessed repeated factional battles due to its strategic value for logistics, recruitment and access routes.
While the infighting has historically weakened Boko Haram/ISWAP overall cohesion, Zagazola caution that intensified clashes often come at a heavy cost to civilians, as armed groups raid communities for supplies, conscripts and intelligence. Kukawa LGA, already battered by years of insurgency, remains highly vulnerable whenever such rivalries escalate.
ISWAP kills 10 JAS fighters in Kukawa as rivalry clashes escalates
Northeast
Nigeria Woos Spanish Investors, Positions Economy as Gateway for Europe–Africa Trade
Nigeria Woos Spanish Investors, Positions Economy as Gateway for Europe–Africa Trade
By: Michael Mike
Nigeria has stepped up efforts to attract Spanish investment, presenting its economy as a strategic hub for expanding commercial ties between Europe and Africa.
This position was articulated during a high-level engagement with the Confederation of Spanish Business Organisations (CEOE), Spain’s leading private sector body, led by Nigeria’s Minister of Foreign Affairs, Ambassador Yusuf Maitama Tuggar. The meeting underscored Nigeria’s intention to deepen bilateral economic relations with Spain and encourage long-term private sector partnerships.
Addressing Spanish business leaders, Ambassador Tuggar described Spain as a strategic partner with strong capacity to serve as a bridge between African and European markets. He highlighted Nigeria’s ongoing economic reforms aimed at stabilising the economy, improving macroeconomic coordination and accelerating growth through diversification.
According to the minister, Nigeria’s growth trajectory is increasingly being driven by non-oil sectors, including agriculture, manufacturing, services, technology and global business services. He noted that the country’s large population—estimated at over 200 million, with more than 70 per cent under the age of 35—offers a vast market and a dynamic workforce capable of supporting large-scale investment.
Nigeria also emphasised its strategic relevance to Spanish companies as Africa’s largest economy and a natural gateway to West and Central Africa. Through the African Continental Free Trade Area (AfCFTA), investors operating from Nigeria can access a market of over 1.3 billion people across the continent. The government stressed its preference for productive, long-term investments that promote technology transfer, value-chain development and sustainable industrial growth.
Several priority sectors were highlighted as areas of opportunity for Spanish firms. In the energy and gas sector, Nigeria pointed to its extensive reserves and opportunities in liquefied natural gas, power generation, petrochemicals, fertiliser production and energy transition projects, including major regional gas pipeline initiatives. Agriculture and agro-processing were also identified as key areas, with opportunities in mechanisation, food processing, cold-chain logistics and export-oriented agribusiness.
Infrastructure development featured prominently in the discussions, particularly public–private partnerships in transport, logistics and industrial zones. Nigeria further presented itself as an emerging hub for Business Process Outsourcing (BPO), citing its young, English-speaking and digitally skilled workforce as a competitive advantage for European companies seeking cost-effective service delivery. Technology, fintech, digital infrastructure, creative industries and professional services were also listed as fast-growing sectors.
On migration, Nigeria reiterated its commitment to structured and legal labour mobility, stressing that it does not support irregular migration. The country commended Spain’s circular migration framework, noting that properly managed labour mobility can support business needs, reduce irregular migration and strengthen bilateral trust.
Nigerian officials also outlined ongoing policy reforms aimed at improving the ease of doing business, strengthening regulatory transparency and protecting investors. They assured potential investors of incentives, sector-specific support and expanding infrastructure, while emphasising the role of diaspora- and skills-based investment in linking global expertise with domestic opportunities.
Nigeria invited CEOE to play a catalytic role by encouraging Spanish companies to establish production and service operations in the country, support joint ventures and small and medium-sized enterprise partnerships, and help reshape Europe–Africa economic relations around mutual benefit.
The engagement concluded with Nigeria reaffirming its openness to deeper economic cooperation with Spain, inviting Spanish businesses to invest, build and grow in the country as a platform for sustainable growth, job creation and long-term value across both regions.
Nigeria Woos Spanish Investors, Positions Economy as Gateway for Europe–Africa Trade
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