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NEMA unveil Service Charter for efficient Service delivery

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NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

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Security forces Conduct Show of Force In Jos, Bukuru During Church Services

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Security forces Conduct Show of Force In Jos, Bukuru During Church Services

By: Zagazola Makama

Joint Security forced in Plateau State on Sunday conducted a joint show of force across major flashpoints within Jos metropolis and the Bukuru general area to ensure peaceful church services and strengthen public confidence.

The operation involved troops of Operation Enduring Peace, personnel of the Nigerian Air Force 551 Station, Operation Keystone, the Nigeria Security and Civil Defence Corps (NSCDC), and other security agencies.

Security sources said the exercise commenced at about 7:30 a.m. and was aimed at denying criminal elements freedom of action while providing adequate security coverage during church services.

The coordinated patrols and visibility operations covered identified vulnerable areas and strategic locations within Jos and Bukuru.

According to the sources, the operation was conducted without any security breach or incident, while religious activities across the affected areas remained peaceful.

The security agencies reaffirmed their commitment to sustaining collaborative operations aimed at maintaining law and order as well as protecting lives and property in Plateau State.

Security forces Conduct Show of Force In Jos, Bukuru During Church Services

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Teenage Sensations Rosemary, Miracle Win Gold for Nigeria, Secure World Championship Spot

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Teenage Sensations Rosemary, Miracle Win Gold for Nigeria, Secure World Championship Spot

Nigeria recorded a major triumph at the 24th CAA Senior Athletics Championship in Accra, Ghana, as teenage athletes Rosemary and Miracle delivered a stunning performance to win gold for the country in the women’s 4x100m relay event.

The young stars, both students of NTIC Secondary School, helped Team Nigeria clinch the gold medal with an impressive time of 42.94 seconds, further underlining the country’s growing strength in athletics.

Their victory also secured Nigeria a ticket to the World Championships in Gaborone, while guaranteeing qualification for the 2027 World Championship in China.

The feat was particularly remarkable for Rosemary, who was making her senior debut for Nigeria at the continental championship.

Sports enthusiasts have since praised the duo for proving that age is no barrier to excellence, with many describing their performance as a glimpse into the bright future of Nigerian athletics.

Teenage Sensations Rosemary, Miracle Win Gold for Nigeria, Secure World Championship Spot

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The Role of Intelligence in the Nigeria-US Joint Counter-Terrorism Operations That Neutralized Top ISWAP Commander, Fighters

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The Role of Intelligence in the Nigeria-US Joint Counter-Terrorism Operations That Neutralized Top ISWAP Commander, Fighters

By Augustine Aminu

On Friday, May 16, 2026, the world was jolted by news of the killing of top commander of the Islamic State’s West Africa Province (ISWAP), Abour Mainok and several other fighters. Also known as Abu Bilal al-Minuki, and considered the second-in-command of ISIL (ISIS) globally, the top terrorist commander was reportedly killed during a joint Nigeria-U.S. Counter Terrorism operation in Metele, Borno State.

Ever since the elimination of al-Minuki, considered one of the biggest blows in recent times to terrorists in the world over, torrents of encomium have been pouring in for the Nigeria -U. S. joint terrorism operations.
Posting on his Truth Social handle, U. S. President Donald Trump, wrote, “Brave American forces ⁠and the Armed Forces of Nigeria flawlessly executed a meticulously planned and very complex mission to eliminate the most active terrorist in the world from the battlefield,”

Al-Minuki, added President Trump, “thought he could hide in Africa, but little did he know we had ‌sources ⁠who kept us informed on what he was doing.”

On his part, President Bola Tinubu stated that both countries had “recorded a significant example of effective collaboration in the fight against terrorism”.

Early assessments indicate that al-Minuki, along with “several of his lieutenants,” were killed during a strike on his compound in Metele, Borno State,” Tinubu said.

“Nigeria appreciates this partnership with the United States in advancing our shared security objectives,” he added. “I extend my sincere gratitude to President Trump for his leadership and unwavering support in this effort,” he added.

A few days after President Trump praised Nigerian Intelligence services for helping to hunt down Abu-Bilal al-Minuki, a man he described as “the most active terrorist in the world,” US Air Force General, Dagvin R.M. Anderson, Commander of U.S. Africa Command, also spoke glowingly of Nigeria’s Intelligence services.

Remarked Anderson, “The Nigerians have been instrumental throughout the last several months, developing the target, helping us with the Intelligence and providing support. So, it could not have been done by our own Forces. We needed to do that in conjunction with them.”

Security sources who analyzed President Trump’s terse statement, alongside that of the to head of AFRICOM, General Anderson, were quick to point out that the “sources” who kept the United States and Nigerian Armed Forces informed of the movements of al-Minuki and his fighters, may be none other than Nigeria’s Intelligence agencies: the Department of State Services (DSS), the Nigerian Intelligence Agency (NIA), and Defence Intelligence Agency (DIA).

Interestingly, six days before al-Minuki’s elimination, something crucial to the fight against terrorism happened in one North central town, well over 1,100 kilometres away from Metele, Borno State, where al-Minuki and over 175 of his fighters would meet their Waterloo.

Just as DSS, NIA and DIA operatives were helping US and Nigerian troops monitor the movement of Al-Minuki and his fighters around the Lake Chad region, a set of DSS operatives covertly captured a notorious leader of one of ISWAP’s critical cell in Nigeria . His name is Abdulrahman Ozovieh Muhammad alias Abu Ghozi.

Abu Ghozi, security sources believe, masterminded the December 2020 attack on a military checkpoint in Okene, killing two naval personnel and carting away their weapons.

Additionally, Abu Ghozi is believed to have masterminded the 11th March, 2021 bank robbery at Okuku, in Oda-Atin LGA of Osun State; carried out several attacks on police formations in Okene, Okehi and Adavi LGAs. He didn’t spare security checkpoints along Okene-Auchi, Okene –Kabba and Okene-Ajaokuta roads.

Also believed to be behind several kidnaps, including the October 2025 kidnap of a Chinese national in Okpella, Edo State, during which eight personnel of the Nigerian Security and Civil Defence Corps (NSCDC) were killed, is Abu Ghozi.

In January, 2026, his group reportedly attacked and burnt down the house of the Chief Priest at Uhodo area of Okehi LGA. Members of his suspected terrorist group were, before his arrest by the DSS, reportedly set to attack detention facilities in Kainji and Abuja, to release detained members of their group.

Security sources believe that Abu Ghozi’s capture by DSS officers may have greatly helped the Nigerian Intelligence Services (DSS, NIA and DIA) gather further Intelligence that was ultimately used to nail al-Minuki and his fighters six days later in faraway Metele, Borno State.

No doubt, Nigeria’s Intelligence community and their military counterpart again proved very invaluable to the recent successes in the global fight against terrorism, and helped position Nigeria as a very trusted ally in the fight against terrorism.

For the first time since Nigeria began fighting terrorism circa 2010, the country has now fully turned the heat on terrorists, smoking them.out on a daily basis.. The recent successes recorded shows that with our Armed Forces increasingly relying on the intelligence supplied by the DSS, NIA and DIA, Nigeria will sooner than later overcome her security challenges.

Aminu has been online editor of several newspapers, and lives in Abuja

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