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NEMA unveil Service Charter for efficient Service delivery

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NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

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Yobe: Buni urges journalists to uphold professionalism

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Yobe: Buni urges journalists to uphold professionalism

By: Yahaya Wakili

Governor Mai Mala Buni of Yobe State has appealed to media practitioners in the state to continue to uphold professionalism while discharging their responsibilities.

He urges the journalists to abide by the ethics of the profession, remain united, and promote peace and harmony among themselves.

The governor made the appeal today while receiving the newly elected leadership of the Nigeria Union of Journalists (NUJ) Correspondents Chapel, led by its elected chairman, Mr. Nabilu Balarabe of the News Agency of Nigeria (NAN), at the Government House, Damaturu.

Ably represented by his deputy, Hon. Idi Barde Gubana (Wazirin Fune), he commends journalists in the state for their synergy and collaboration with the state government in projecting a positive image of the state.

Governor Buni commended the journalists for their professionalism and constructive engagement, acknowledging the critical role the media plays in democratic governance and national development.

He pledged the state government’s continued support and collaboration with the correspondents’ chapel to ensure the success of the present administration, particularly in promoting government policies, programs, and achievements.

Earlier, the newly elected chairman, Mr. Nabilu Balarabe, said the visit was to pay homage and formally present the new leadership of the chapel to the governor.

He said recently the chapel conducted an election of the leadership of the chapel, in which Nabilu Balarabe of the News Agency of Nigeria (NAN) emerged as chairman and Mr. Musa Buba Mingi of Channels Television as vice chairman.

Others include Malam Habibu Idris Gimba of Daily Trust, Secretary; Mr. Michael Oshoma of TVC, Treasurer; Sa’adatu Maina of Neptune Prime, Assistant Secretary; and Muhammed Mai Tela of People’s Daily, Auditor.

Yobe: Buni urges journalists to uphold professionalism

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NGX woos NPF to list viable businesses

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NGX woos NPF to list viable businesses

The Group Chairman Nigerian Exchange Group, Dr. Umaru Kwairanga has urged the Nigerian Police Force to consider listing other viable business entities of its organisation on the Exchange as it has done with its Microfinance Bank.

Kwairanga made the call on Wednesday in Lagos at the closing gong ceremony in honour of the Inspector General of Police, Kayode Egbetokun, who was at the trading floor of the Nigerian Exchange.

Kwairanga gave the NGX’s assurance that such companies if listed would be given free publicity, easy access to greater ponds of capital, and greater transparency and efficiency in their operations.

He said that the Exchange, its operators and quoted companies would continue to provide environment conducive for NPF businesses, in view of the critical role that the police play in ensuring a stable environment for businesses to thrive.

“Our quoted companies have been key to the success of the Police Trust Fund and stand ready to cooperate with the Nigerian Police in other ways that you require logistical and other support to ensure that we have a secure nation and capital market.

“Apart from its core duties of ensuring Nigeria’s internal security, the Nigerian Police Force has over the years established and grown various thriving businesses for the welfare of its personnel.

“One of them, the Nigerian Police Microfinance Bank is in fact quoted on the main board of the Exchange and doing very well in terms of capital appreciation, dividends and corporate governance,” he said.

The NGX boss advised that the Pension Fund should consider increasing its allocations to eligible equity quoted on the Nigerian Exchange.

While commending Egbetokun for visiting the Exchange, Kwairanga pledged to strengthen the mutually beneficial relationship going forward.

Our Correspondent reports that the visit underscores the continued collaboration between key national institutions in promoting market confidence, investor trust and a transparent, well-functioning capital market.

NGX woos NPF to list viable businesses

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Turkish–Nigerian Poets Unite in Abuja to Promote Peace Through Art

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Turkish–Nigerian Poets Unite in Abuja to Promote Peace Through Art

By: Michael Mike

Nigeria and Turkey have reinforced their cultural partnership through a poetry exchange in Abuja designed to foster peace, dialogue, and mutual understanding between the two nations.

The literary gathering, hosted by the Yunus Emre Enstitüsü, brought together poets, cultural practitioners, diplomats, and arts administrators from both countries to explore shared human values through poetry and performance.

Speaking at the event, Director-General of the Kaduna International Film Festival, Israel Kashim Audu, described poetry as a powerful medium for cultural diplomacy and peacebuilding. He noted that although Turkish poetry is deeply influenced by Anatolian mysticism, Nigerian poetry often reflects post-colonial experiences, identity, and nationhood.

“Despite their different historical contexts, both poetic traditions meet in their pursuit of justice, harmony, and human dignity,” Audu said.

The Abuja Coordinator of Yunus Emre Enstitüsü, Fatih Erkin Mahdum, said the institute has remained committed to promoting Turkish language, arts, and culture in Nigeria since its establishment in 2021. He added that collaborations with Nigerian artists are central to strengthening cultural ties and encouraging creative exchange.

Diplomatic presence at the event underscored its international significance. Mrs Florence Nzako, Counsellor at the Embassy of the Democratic Republic of Congo, alongside Solveig Andresen of the Norwegian Embassy, welcomed participants and commended the initiative for using art to advance peace and intercultural understanding.

Poets at the gathering presented works exploring themes of peace, love, displacement, and resilience, drawing poetic connections between the Bosphorus and the Niger River as symbols of unity and shared humanity.

Also speaking, Director-General and Artistic Director of the National Troupe of Nigeria, Kattumu Bulama Gana, said artistic collaborations provide unique opportunities to understand common histories and aspirations. He described the poetry exchange as a valuable contribution to cultural diplomacy between Nigeria and Turkey.

Turkish–Nigerian Poets Unite in Abuja to Promote Peace Through Art

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