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NEMA unveil Service Charter for efficient Service delivery

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NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

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Yobe: MBICA to commence full operation

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Yobe: MBICA to commence full operation

By: Yahaya Wakili

The Muhammadu Buhari International Cargo Airport (MBICA), Damaturu, Yobe State, will soon commence full commercial operations.

This was contained in a signed service level agreement with the Nigerian Airspace Management Agency (NAMA), Managing Director Mr. Farouq Ahmed Umar, and the Yobe State Government.

At the signing of the agreement, the Yobe State government was represented by the Honourable Commissioner for Transport and Energy, Hon. Muhammad Muhammad Bara, and the Permanent Secretary, Dr. Mustapha Abba Geidam FCVSN.

Under the agreement, NAMA will provide critical services to ensure safe, efficient, and compliant aerodrome operations at the Cargo Airport, including Air Traffic Control (ATC) Services and managing aircraft movements within the airport airspace.

In the agreement, others include communication services provision and maintenance of aeronautical communication systems, navigation and surveillance systems, instrument landing systems radar coverage, and flight path monitoring.

Therefore, this brings Muhammadu Buhari International Cargo Airport (MBICA) to the verge of full compliance with International Civil Aviation Organization (ICAO) operational and safety standards.

Aeronautical Information Services (AIS) ensures pilots and airlines receive up-to-date flight and operational information, and search and rescue coordination support within national airspace regulations would also be provided under the agreement.

Yobe: MBICA to commence full operation

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Guterres Calls for Recommitment to Protection of Fundamental Freedoms

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Guterres Calls for Recommitment to Protection of Fundamental Freedoms

By: Michael Mike

United Nations Secretary-General António Guterres has urged the international community to recommit to the protection of fundamental freedoms, warning that human rights are increasingly under threat worldwide.

Guterres made the call in his annual message to mark Human Rights Day, commemorated globally.

Guterres, whose message was read by the United Nations Resident and Humanitarian Coordinator in Nigeria, Mr. Mohamed Fall, at the celebration of 30th Anniversary celebration of National Human Rights Commission (NHRC), reflected on the legacy of the Universal Declaration of Human Rights, adopted nearly 80 years ago, describing it as a “philosophical and political breakthrough” that remains the foundation of modern international cooperation.

The declaration, he noted, laid out the basic civil, political, economic, social and cultural rights required for every person to “survive and thrive.”

He however cautioned that the world is experiencing a disturbing erosion of these rights. “Recent years have brought a shrinking of civic space,” he said. “We have grave violations that signal a flagrant disregard for rights, and a callous indifference to human suffering.”

He noted that despite these setbacks, change is possible when governments, institutions and citizens work together.

He highlighted the role of the United Nations in supporting vulnerable populations through activities such as food assistance, shelter provision, education support, election monitoring, environmental protection, women’s empowerment and peacebuilding.

“This work depends on all people, everywhere, taking a stand,” he emphasised. “When we protect the most vulnerable, when we refuse to look away, when we speak up for the institutions that speak up for us, we keep human rights alive.”

He underscored that human rights must never be sacrificed for political gain or economic interests. “Our rights should never take second place to profit or power,” Guterres said. “Let us unite to protect them, for the dignity and freedom of all.”

He noted that Human Rights Day 2025 continues the global call for renewed commitment to justice, equality and universal freedoms at a time of rising conflict, displacement and social inequality.

On his part, the Executive Secretary of the National Human Rights Commission (NHRC), Dr. Tony Ojukwu restated the Commission’s commitment to advancing freedom, equality and justice in Nigeria.

Ojukwu who led the commission on symbolic “Walk for Human Rights” in Abuja, said a lot needs to be done to safeguard human rights.

NHRC, which also used the day to commemorate the 2025 International Human Rights Day, welcomed stakeholders, partners and human rights defenders to the celebration,

Ojukwu described the event as a moment of gratitude and reflection, noting that the Commission has, since its establishment in 1995, remained a beacon for the protection and enforcement of human rights across the country.

He said: “This year’s Human Rights Day is special,” he said. “It marks three decades of dedicated service to humanity by Nigeria’s National Human Rights Institution. It is also an opportunity to honour exceptional partners whose support has strengthened our work over the years.”

Ojukwu emphasised that the anniversary represents both a journey and a reaffirmation: a journey that began with the vision of entrenching freedom, equality and justice, and a reaffirmation of the Commission’s resolve despite persistent challenges including insecurity and socio-economic pressures.

He noted that the annual walk was not a protest but a demonstration of unity and determination. “We walk not in anger, but with purpose—to defend human rights. Not as spectators, but as active participants in building a Nigeria where every voice counts and no one is left behind,” he said.

The Executive Secretary stressed that human rights can only thrive in societies that embrace harmony, mutual respect and peaceful coexistence. He added that the awards presented during the ceremony were a tribute to organisations and individuals whose courage and consistency have helped strengthen the Commission’s mandate.

Reaffirming the NHRC’s statutory duty, Ojukwu noted that protecting and promoting human rights cannot be the responsibility of the Commission alone. He called for collaboration across ministries, government agencies, the private sector and communities.

He appealed that: “Together, let us build a nation where human rights are not distant ambitions but everyday realities,” he urged. “Our collective effort remains the driver of progress.”

Guterres Calls for Recommitment to Protection of Fundamental Freedoms

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NCTC, UNODC Inaugurate Working Group to Counter Criminal and Terrorist Finance in Nigeria’s Mineral Sector

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NCTC, UNODC Inaugurate Working Group to Counter Criminal and Terrorist Finance in Nigeria’s Mineral Sector

By: Michael Mike

The National Counter Terrorism Centre (NCTC), Office of the National Security Adviser (ONSA), in collaboration with the United Nations Office on Drugs and Crime (UNODC), and with the support of the Government of Canada, has established a Technical Working Group (TWG) on Mineral Crime and Terrorism Financing.

Nigeria’s mineral sector, particularly artisanal and small-scale gold mining, has increasingly been exploited by criminal and terrorist networks.

These illicit activities have continued to deprive the government of vital tax and royalty revenues, weaken state capacity to deliver essential services, and fuel instability nationwide. By exploiting regulatory gaps and opaque value chains, criminal groups disguise illicit proceeds, perpetuating conflict and organized crime in the country.

The TWG, comprising representatives of law enforcement, intelligence and other security agencies,  including those of other strategic MDAs and the Presidential Artisanal Gold Mining Initiative (PAGMI) under the latest agreement, will collaborate to strengthen the nation’s criminal justice capacity to address illicit financial flows tied to terrorism financing and money laundering in the mining sector by coordinating individual agency responses, supporting national efforts, and guiding policy reforms.

It will also promote community resilience in artisanal mining regions while integrating gender equality and human rights into government interventions.

 In his keynote speech at the inaugural meeting of the working group, the NCTC National Coordinator,  Major General Adamu Garba Laka, who was represented by the Centre’s Director of Preventing and Countering Violent Extremism, Ambassador Mairo Musa Abbas underscored the Federal Government of Nigeria’s commitment to cutting off terrorist financing at its source, including in the mineral sector.

He said: “Nigeria’s mineral resources remain some of the most valuable national assets we possess. Yet in recent years, the growing exploitation of these resources by criminal syndicates and violent extremist elements has become a significant threat. This is not merely a theoretical risk; it is a lived reality in several regions of our country, where illegal mining intersects with banditry, insurgency, arms trafficking and cross-border smuggling. In past years, the NCTC has recorded remarkable progress in strengthening Nigeria’s counter-terrorism financing architecture. Today’s initiative builds on this momentum. Protecting our mineral resources from criminal capture is not only a security imperative, but it is also a development imperative, an economic imperative and, ultimately, a sovereign duty.”

On his part, UNODC Country Representative for Nigeria, Mr Cheikh Toure,, in his remarks conveyed by Mr Tom Parker, Head of the UNODC  Counter Terrorism Unit, praised the leadership of the NCTC, while emphasising that “Illegal mining, and the illicit financial flows generated by this activity, undermine Nigeria’s stability and development. The creation of this interagency Working Group by the NCTC is an important step in reversing this trend. UNODC is committed to strengthening Nigeria’s capacity to detect, investigate, and prosecute financial crimes linked to terrorism and organized crime. Collaboration is fundamental to defeating criminal and terrorist threats, and helps foster shared learning and policy innovation.”

Funded by the Government of Canada, UNODC is working closely with the NCTC together with agencies like Economic and Financial Crimes Commission, National Financial Intelligence Unit, the Mining Marshals Corps and the Ministry of Solid Minerals Development to build Nigeria’s capacity towards combating illicit financial flows linked to Nigeria’s mineral sector by deepening analysis of relationship between mineral-related crimes and the financing of terrorism, strengthening supervision in the financial sector by equipping both private and government actors to detect suspicious transactions, and supporting the effective investigation, prosecution, and adjudication of money laundering and terrorism financing cases at the state and federal levels.

NCTC, UNODC Inaugurate Working Group to Counter Criminal and Terrorist Finance in Nigeria’s Mineral Sector

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