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NEMA unveil Service Charter for efficient Service delivery

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NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

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NDLEA Arrests 77,792 Suspects, Secures 14,225 Convictions in Five Years

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NDLEA Arrests 77,792 Suspects, Secures 14,225 Convictions in Five Years

By: Michael Mike

The National Drug Law Enforcement Agency (NDLEA) on Tuesday said it has arrested 77,792 suspected drug offenders and secured 14,225 convictions over the past five years, as part of its intensified campaign against illicit drug trafficking in Nigeria.

The Chairman and Chief Executive Officer of the agency, Brig. Gen. Buba Marwa (Rtd), disclosed this in Abuja during the 11th Chairman/Chief Executive Officer (CCEO) Awards and Commendation Ceremony held at the NDLEA national headquarters.

Marwa also revealed that the agency seized more than 14.8 million kilogrammes of illicit substances within the said period, describing the achievement as a major blow to both local and international drug cartels operating in the country.

According to him, 128 major drug barons were among those arrested, noting that their capture had significantly weakened criminal trafficking networks.

He stated that beyond enforcement, the NDLEA had also prioritised rehabilitation and prevention, with over 32,000 drug users receiving professional treatment and counselling. Additionally, the agency conducted more than 13,700 sensitisation programmes under its War Against Drug Abuse (WADA) campaign across schools, markets, workplaces, religious centres, and communities nationwide.

Marwa praised President Bola Tinubu for renewing his mandate, describing it as a strong endorsement of the agency’s work.

He pledged to escalate the fight against drug trafficking during his second tenure, with more intelligence-driven and tactical operations

He said: “We will not rest until every drug baron is behind bars and every illicit substance is removed from our streets.”

At the ceremony, 166 NDLEA officers and 17 state commands were honoured for exceptional performance, bravery, and commitment to duty.

Marwa commended the judiciary, security agencies, international partners, civil society groups, and the media for their support in the fight against drug abuse and trafficking in Nigeria.

The NDLEA boss urged officers to remain diligent, disciplined, and proactive, stressing that the agency would continue to strengthen its operations to protect Nigerian youths from the dangers of illicit drugs.

NDLEA Arrests 77,792 Suspects, Secures 14,225 Convictions in Five Years

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NSCDC FCT Decorates 402 Officers, Pledges Stronger Security in Abuja

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NSCDC FCT Decorates 402 Officers, Pledges Stronger Security in Abuja

By: Michael Mike

The Federal Capital Territory (FCT) Command of the Nigeria Security and Civil Defence Corps (NSCDC) has decorated 402 newly promoted officers in a colourful ceremony held at the Command Headquarters in Abuja.

The event, which brought together senior officers, personnel, and invited guests, was described as a milestone in the careers of the promoted officers and a testament to their dedication to national service.

Speaking at the ceremony, the FCT Commandant, Dr. Olusola Odumosu, congratulated the beneficiaries on behalf of the Commandant General of NSCDC, Prof. Ahmed Audi. He stressed that promotion is not a reward for longevity but a recognition of hard work, professionalism, and commitment to duty.

Odumosu reminded the officers that their new ranks come with greater responsibility, urging them to demonstrate higher levels of discipline, integrity, and leadership in the discharge of their duties.

He highlighted the achievements recorded by the FCT Command, noting that since he assumed office, the Command has intensified intelligence-driven operations, proactive patrols, and rapid response to security threats within the nation’s capital.

The Commandant also underscored the Corps’ role in protecting critical national infrastructure, including government facilities, public utilities, and strategic installations across the FCT.

He commended the Agro-Rangers Unit for its efforts in reducing farmer-herder conflicts and promoting peaceful coexistence in rural communities, thereby contributing to food security in the territory.

Odumosu revealed that in 2025, the Command arrested 112 suspected vandals and over 50 illegal miners involved in acts of economic sabotage. According to him, many of the suspects were involved in vandalizing armoured cables, fibre optic installations, streetlights, solar panels, road crash barriers, and telecommunication infrastructure.

He further disclosed that the Command has invested in training and capacity building for its officers in areas such as intelligence gathering, disaster management, crowd control, election security, and human rights compliance.

Addressing the newly promoted officers, the Commandant urged them to serve as role models, uphold ethical standards, and remain loyal to the Constitution of the Federal Republic of Nigeria.

He assured the FCT Minister, the NSCDC leadership, and residents of Abuja that the Command would continue to prioritize professionalism, accountability, and effective security service delivery.

NSCDC FCT Decorates 402 Officers, Pledges Stronger Security in Abuja

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River guard killed in Yobe, police begin investigation

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River guard killed in Yobe, police begin investigation

By: Zagazola Makama

A 40-year-old man, Musa Mohammed, has died after being allegedly attacked and thrown into a river by unknown assailants in Bursari Local Government Area of Yobe State.

Residents of Girim Village, Ya’u Gambo and Adamu Muhammad, told Zagazola Makama that the incident occurred at about 8:00 a.m. on Jan. 19, when the victim, who was employed to guard the village river, was confronted by some unidentified persons.

They said the attackers forcefully held Musa Mohammed, tied his hands and legs, and threw him into the river.

The sources added that about a month earlier, the deceased had a misunderstanding with five men from Dadigar Village in Bursari LGA, who allegedly warned him to stop guarding the river or face consequences.

Upon receiving the report, security operatives visited the scene and evacuated the victim from the river in an unconscious state.

“He was rushed to the Specialist Hospital in Gashua, where a medical doctor later confirmed him dead,” the sources said.

Photographs of the deceased were taken, and his remains were released to his relatives for burial according to Islamic rites.

Musa Mohammed was from Burburwa Village via Mayori in Yusufari Local Government Area of the state.

Investigation into the incident has commenced to identify and apprehend those responsible for the killing.

River guard killed in Yobe, police begin investigation

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