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NEMA unveil Service Charter for efficient Service delivery
NEMA unveil Service Charter for efficient Service delivery
By: Michael Mike
The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.
The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.
In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”
He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”
“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”
He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”
Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.
“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.
The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”
He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”
He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.
In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.
Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.
NEMA unveil Service Charter for efficient Service delivery
News
Nigeria Advised to Treat Wildlife Crime as National Security Threat
Nigeria Advised to Treat Wildlife Crime as National Security Threat
By: Michael Mike
Nigeria has been urged to treat wildlife trafficking and illegal exploitation of biodiversity as a major organized crime threat capable of undermining national security, economic stability and sustainable development.
The Country Representative of the United Nations Office on Drugs and Crime, Cheikh Touré, gave the warning in Abuja during the commemoration of World Wildlife Day, stressing that wildlife crime now operates as a sophisticated international criminal network rather than merely an environmental issue.
Touré said the illegal trade in wildlife and plant species continues to weaken ecosystems, fuel illicit financial flows and erode the economic potential of countries rich in biodiversity such as Nigeria.
According to him, wildlife crime has evolved into a serious transnational organised crime that threatens the rule of law and deprives communities of valuable natural resources that support livelihoods and sustainable development.
He explained that Nigeria’s rich biodiversity, including valuable medicinal and aromatic plants used for traditional healthcare and economic activities, faces increasing pressure from illegal trade, habitat destruction, climate change and unsustainable harvesting.
Touré, however, acknowledged recent legislative progress made by Nigeria, particularly the passage of the Endangered Species Conservation and Protection Bill, describing it as a major step toward strengthening the country’s legal framework for biodiversity protection.
Despite this progress, he stressed that legislation alone would not stop wildlife crime unless it is backed by effective enforcement, improved institutional capacity and stronger public awareness.
He noted that combating wildlife trafficking requires coordinated partnerships among government institutions, civil society organisations, international agencies and local communities.
The UNODC official also highlighted the organisation’s efforts to mobilise young Nigerians in conservation advocacy through the #BeWildForNature campaign launched in 2024.
Through a competitive process, selected youths were incorporated into a mentorship programme where conservation experts provided training on digital advocacy, wildlife protection and community mobilisation.
According to Touré, the initiative has helped build a network of young environmental advocates now driving conservation campaigns and community outreach programmes across Nigeria.
Speaking at the event, the United Nations Resident and Humanitarian Coordinator in Nigeria, Mohamed Fall, said the protection of biodiversity is directly linked to human health, economic stability and environmental sustainability.
Represented by the UNICEF Representative in Nigeria, Wafaa Saeed, Fall noted that medicinal plants remain a primary healthcare resource for millions of people and are deeply embedded in traditional knowledge systems and local economies.
However, he warned that biodiversity loss, environmental degradation and climate change are threatening these critical natural assets, making conservation an urgent development priority.
He added that protecting biodiversity contributes directly to the achievement of the United Nations Sustainable Development Goals, including goals related to health, climate action and environmental protection.
Also speaking, Onah Bisong of the Federal Ministry of Youth Development (Nigeria) said the Federal Government recognises the important role of young people in advancing environmental sustainability.
Bisong stressed that Nigerian youths must be empowered to champion biodiversity protection through innovation, advocacy and community engagement, noting that such efforts can also create green jobs and support economic growth.
He added that young Nigerians are not merely beneficiaries of the country’s natural resources but critical partners in ensuring that those resources are protected for future generations.
Nigeria Advised to Treat Wildlife Crime as National Security Threat
News
FG Evacuates 1,230 Stranded Nigerians from Niger
FG Evacuates 1,230 Stranded Nigerians from Niger
By: Michael Mike
The Federal Government has successfully evacuated 1,230 stranded Nigerians from neighbouring Niger, reinforcing its commitment to protecting citizens abroad amid emerging regional challenges.
The evacuation, coordinated by the Nigeria’s Ministry of Foreign Affairs, involved the voluntary repatriation of Nigerians who had been stranded in Niamey, the capital of Niger Republic.
According to a statement on Wednesday by the spokesperson of the ministry, Kimiebi Ebienfa, the returnees arrived in Nigeria in two separate batches. The first group of 708 Nigerians was received on March 23, 2026, while the second batch of 522 arrived on March 29, bringing the total number of evacuees to 1,230.
He said the humanitarian operation was carried out in partnership with the International Organization for Migration, whose logistical and technical support ensured the smooth movement and reception of the returnees.
On arrival in Kano, the evacuees were received by a coordinated team of government agencies and humanitarian partners tasked with ensuring an orderly reception and immediate support for the returning citizens.
Agencies involved in the reception included the National Commission for Refugees, Migrants and Internally Displaced Persons, National Emergency Management Agency, National Agency for the Prohibition of Trafficking in Persons, Nigeria Immigration Service and the Nigeria Security and Civil Defence Corps.
Other participating bodies were the International Committee of the Red Cross, the Nigeria Police Force and the Department of State Services, as well as officials from the Kano and Katsina state governments.
The returnees were subjected to profiling at the airport to document their details and enable appropriate reintegration support. They were later moved to the Immigration Training School in Kano where temporary accommodation, meals, medical attention and other basic necessities were provided.
Authorities said the evacuees were subsequently discharged after completing the necessary procedures and reunited with their families.
The Ministry noted that the evacuation underscores the Federal Government’s broader responsibility to ensure the safety and dignity of Nigerians wherever they may be, particularly in situations that pose humanitarian risks.
It also expressed appreciation to the Government of Niger for its cooperation throughout the evacuation process, noting that such collaboration reflects the enduring diplomatic and humanitarian ties between both countries.
The ministry further commended international partners, particularly the International Organization for Migration and the International Committee of the Red Cross, for their continued support in addressing migration and humanitarian challenges.
Nigerian citizens residing abroad were urged to respect the laws of their host countries and maintain regular contact with Nigerian diplomatic missions to facilitate timely assistance in emergency situations.
FG Evacuates 1,230 Stranded Nigerians from Niger
News
FG Declares April 3 and 6 Public Holidays for Easter
FG Declares April 3 and 6 Public Holidays for Easter
By: Michael Mike
The Federal Government has declared Friday, April 3, and Monday, April 6, 2026, as public holidays to enable Christians across the country celebrate Easter.
The announcement was made by the Minister of Interior, Olubunmi Tunji-Ojo, on behalf of the Federal Government, according to a statement issued by the Permanent Secretary of the Federal Ministry of Interior (Nigeria), Magdalene Ajani.
The minister congratulated Christians in Nigeria and in the diaspora on the celebration, describing Easter as a period that reflects the enduring values of sacrifice, renewal and hope.
He urged Nigerians to emulate the virtues of selflessness, forgiveness, patience and love as demonstrated in the life and teachings of Jesus Christ.
Tunji-Ojo also called on citizens to strengthen the spirit of tolerance, unity and peaceful coexistence, stressing that these values remain critical to national cohesion.
According to him, the Federal Government remains committed to policies and decisions aimed at promoting national renewal, economic growth and shared prosperity for all Nigerians.
He further wished Christians across the country a peaceful and joyful Easter celebration.
Easter is one of the most significant events in the Christian calendar, commemorating the resurrection of Jesus Christ and symbolising victory over death and the promise of new life for believers.
FG Declares April 3 and 6 Public Holidays for Easter
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