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NEMA unveil Service Charter for efficient Service delivery

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NEMA unveil Service Charter for efficient Service delivery

By: Michael Mike

The Director General National Emergency Management Agency (NEMA) Mustapha Habib Ahmed has unveiled the Agency’s Service Charter in line with SERVICOM to entrench efficiency and accountability in delivery of its mandates.

The DG NEMA was joined by the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli in unveiling the Service Charter in Abuja on Tuesday.

In his remarks, the DG NEMA Mustapha Habib Ahmed described the event as “significant milestone for NEMA and disaster management in Nigeria, as it signify our commitment to providing excellent services to people that are vulnerable and persons affected by disasters.”

He said “I am proud to say that we have always strived hard to deliver the highest Standard of service. However, we believe that there is always room for improvement. We understand that our customers (people in distress) deserve the best, and it is our duty to ensure that their needs are met efficiently and effectively within the period they need support.”

“NEMA as an Agency responsible for managing emergency and disaster in Nigeria, play critical role in safeguarding the lives and well-being of our citizens. We recognize that in times of crisis and during sudden onset emergencies, the public rely on us for support, guidance, and assistance. It is therefore our duty to ensure that our services are delivered with utmost dedication, competence, and compassion.”

He highlighted some facts about the NEMA SERVICOM Charter that it “outlines our commitment to
providing timely and accurate information, responding promptly to emergencies, treating all individuals with respect and dignity. It also emphasizes the importance of continuous improvement, as we Strive to enhance our capabilities and strengthen our partnerships to better serve the public. It is on record that in normal times, we help build the resilience of the people, in times of disasters we support them with life saving interventions.”

Furthermore, he added that the Charter emphasizes the importance of customer feedback and engagement.

“We value the opinions and experiences of our customers, as they provide us invaluable insights on how to improve and make better our service delivery. Through regular surveys, feedback mechanisms and customer interactions, we shall actively seek inputs from our customers to continuously improve our service delivery,” he said.

The DG NEMA underscored the significance of learning and capacity development to achieve the service Charter. Thus, he said “we recognize that service excellence requires a dedicated and knowledgeable workforce. Therefore, we are committed to providing our employees with the necessary training and resources to enhance their skills and expertise.”

He also affirmed the unveiling of the charter as a significant step towards achieving our goal
of providing exceptional service, noting that “it is a proof to our commitment to transparency, accountability, and continuous – improvement. With the SERVICOM Charter as our guide, we are confident that we will not only meet but exceed the expectations.”

He recognized and appreciated the supports from the SERVICOM Office towards the unveiling of the NEMA’s Service Charter.

In her remarks, the National Coordinator/CEO SERVICOM Mrs Nnenna Akajemeli commended NEMA for the bold step taken in the unveiling of the service charter. Mrs Akajemeli who was represented by the Head of Operations at the SERVICOM Office Mrs Ngozi Akinbodewa said NEMA must strive to meet public expectations from its services, while noting that the Agency has taken the right steps to justify public confidence in the delivery of its mandates.

Earlier in her welcome address, the Director Special Duties NEMA Hajiya Fatima Kasim commended that DG NEMA for approving the unveiling of the service charter that will make the Agency and its services more accessible, transparent and accountable to the public.

NEMA unveil Service Charter for efficient Service delivery

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NHRC Calls for Reforms in Correctional Centres, Cites Systemic Bias

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NHRC Calls for Reforms in Correctional Centres, Cites Systemic Bias

By: Michael Mike

The Executive Secretary of the National Human Rights Commission (NHRC), Dr. Tony Ojukwu has called on stakeholders to reflect on the values that Nelson Mandela embodied, including justice, dignity, equality, and compassion, as the world commemorates World Mandela Day.

Dr. Ojukwu made this call in a statement on the eve of the commemoration, noting that Mandela’s legacy serves as a powerful reminder of the need to promote and protect human rights, particularly in Nigeria’s correctional centers.

According to him, the current state of Nigeria’s correctional centres, which are overcrowded, under-resourced, and lack basic sanitation and healthcare, reflects a failure of infrastructure, justice, and humanity.

He lamented that thousands of citizens are held in pre-trial detention for years due to poverty and lack of access to justice, while the rich have greater access to quality legal defense and bail, perpetuating systemic bias.

The NHRC Executive Secretary urged the Nigerian government, judicial authorities, private sector, and civil society to prioritize comprehensive reforms in detention facilities and correctional centers, including improving conditions, investing in alternatives to pre-trial detention, ensuring speedy trials, and upholding the rights of inmates.

Ojukwu emphasized the need to tackle the root causes of incarceration, such as poverty, unemployment, and lack of access to justice, in order to build a society that values the dignity and human rights of all individuals, regardless of their socio-economic status.

Nelson Mandela Day is celebrated annually on the 18th of July.

NHRC Calls for Reforms in Correctional Centres, Cites Systemic Bias

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Ondo State Government Signs MOU with Backbone Infrastructure for 500,000 BPD Oil Refinery

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Ondo State Government Signs MOU with Backbone Infrastructure for 500,000 BPD Oil Refinery

By: Michael Mike

The Ondo State Government has signed a Memorandum of Understanding (MOU) with Backbone Infrastructure Limited for the establishment of a 500,000 barrels per day oil refinery and development of free trade zone in Igbotiri, Ilaje Local Government Area of the state.

The signing ceremony took place at the Governor’s office in Akure.

The Secretary to the State Government, Dr. Taiwo Fasoranti represented the Governor, Dr. Lucky Aiyedatiwa at the ceremony.

He described the proposed investment as timely and strategic, assuring the investors of a peaceful and business-friendly environment.
 
He emphasized that the project would boost the state’s economy, create meaningful job opportunities, and reduce crime.

In his remarks on behalf of Backbone Infrastructure, the Vice President, Legal & Corporate services, Barrister Wale Adekola expressed appreciation to the Ondo State Government for the opportunity to partner in the infrastructure development of the State and assured of his company’s commitment to ensure successful delivery of the two projects.

Similarly, the Managing Director / Chief Executive of Backbone Infrastructure Nigeria Limited, Engr. Henry Owonka, revealed that the two projects would be accompanied by basic infrastructure such as roads, terminal storage tanks, and other facilities that will change the landscape of the State.
 
According to the MOU breakdown on the Refinery, Backbone Infrastructure Limited will hold 65% equity, while the Ondo State Government will hold 20% and the Nigerian National Petroleum Corporation Limited (NNPCL) will hold 15% stake.
 
Meanwhile, the investors have expressed confidence in the leadership and vision of the Aiyedatiwa-led administration, citing the clarity of purpose and support they have received as the reason for choosing Ondo State as their investment destination.

The state government equally pledged its support for the project, which is expected to transform the state’s economy and create jobs.

Present at the signing of the MOU were the Secretary to the State Government, Dr. Taiwo Fasoranti. Attorney General and commissioner for Justice, Kayode Ajulo, SAN , the ONDIPA Team while the Backbone team was led by Dr. Steve Dike, a member of the Board of Directors representing the Chairman, Senator Ken Nnamani, Managing Director/CEO Engr. Henry Owonka, the Vice President, Legal & Corporate Services, other members of the management team from the Backbone infrastructure limited among other top government functionaries.

Ondo State Government Signs MOU with Backbone Infrastructure for 500,000 BPD Oil Refinery

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Police arrest notorious gunrunners in Benue, recover rocket launcher, AK-47 rifles, thousands of ammunition

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Police arrest notorious gunrunners in Benue, recover rocket launcher, AK-47 rifles, thousands of ammunition

By: Zagazola Makama

Operatives of the Force Intelligence Department–Intelligence Response Team (FID–IRT) have arrested two notorious arms traffickers and recovered a cache of deadly weapons in Abinsi town, Guma Local Government Area of Benue State.

Sources from the Benue State Police Command confirmed the development Thursday, describing the arrest as a major breakthrough in ongoing efforts to curb the proliferation of illegal arms fueling insecurity in the North-Central region.

According to the sources, the suspects led by one Adikwu Ikwulono, a known illegal arms dealer were apprehended on Wednesday following credible intelligence.

Recovered from the suspects were one rocket launcher, five AK-47 rifles, and thousands of rounds of 7.62mm live ammunition.

Police say preliminary investigations revealed that the arms were being assembled for delivery to a gang of armed herders and bandits operating around the Benue–Nasarawa border, with plans to launch coordinated attacks on several communities in Benue State.

“The suspects are currently undergoing intensive interrogation with the FID, while efforts are ongoing to apprehend other members of the arms-smuggling syndicate,” the police sources said.

Police arrest notorious gunrunners in Benue, recover rocket launcher, AK-47 rifles, thousands of ammunition

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