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NIS Will Continue to Motivate Officers for Effective Service Delivery- Comptroller General

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NIS Will Continue to Motivate Officers for Effective Service Delivery- Comptroller General

NIS Will Continue to Motivate Officers for Effective Service Delivery- Comptroller General

By Michael Mike

The Comptroller General of Immigration Isah Idris has promised to provide the enabling environment and motivation for officers and men of the Service to discharge their duties most efficiently.

He gave this promise at the weekend during the kick-off ceremony of the 2022 International Customer Service Week at the Service Headquarters in Abuja.

According to a press statement by the spokesman of the NIS, Amos Okpu, the International Customer Service Week with the theme ‘Celebrate Service’ is dedicated to appreciate and celebrate service givers who have remained stedfast in delivering quality services to the public.

He disclosed that this year’s Customer Service Week event shall afford the Service the opportunity to recognize the efforts of personnel who have continued to demonstrate uncommon commitment and dedication to public service.

The CGI, in his speech at the event, stated that the Customer Service Week shall be used ‘to recognize such individuals among the workforce who have excelled in offering excellent and seamless services to the public across our service windows, despite all odds and obstacles.

He noted that the observance of this year’s international Customer Service Week is part of efforts by the Service to align itself with the national and global calendar on Customer Service, adding that: “As you can see we have invited all the Passport Control Officers across the country to this event because of the critical roles they play in our service delivery efforts. I expect them to go back to their Stations after the event to raise the bar on quality service delivery to the publics.”

He recalled that the Service has continued to deepen its focus and commitment to prompt service delivery to its various publics in recent times and this of course has earned it several accolades. For instance, the Presidential Enabling Business Environment Council (PEBEC) has recognised the Service as the best performing agency in complaints resolution among Ministries, Agencies and Departments (MDAs) for the Months of March, April, June, August and September 2022.

Major highlights of the event include presentation of awards to some personnel who have distinguished themselves in quality service delivery activities in their duty Posts. They are Deputy Comptroller I Umar, in-charge of Passport Production Unit at the Service Headquarters, Chief Superintendent Adams Endabwedi of the SERVICOM Unit and Assistant Superintendent Ashimiyu Mojisola of the Passport Production Unit among othersWhile presenting the awards, the CGI stated that the Service under his watch will continue to appreciate good performances just as it will also deal decisively with any unprofessional conducts by any Personnel. The week-long event shall be rounded-off on 13th October with paper presentations and discussions.

NIS Will Continue to Motivate Officers for Effective Service Delivery- Comptroller General

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National News

A mentor at 59, Congratulations Your Excellency!

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A mentor at 59, Congratulations Your Excellency!

By: Babagana Zulum

On behalf of myself, the Government, and the people of Borno State, I extend heartfelt birthday felicitations to His Excellency Vice President Kashim Shettima as he celebrates his 59th birthday.

Mr Vice President, sir, your mentorship has shaped countless leaders across Borno, the Northeast, and beyond. Your leadership traits, vision, integrity, and commitment to service have guided us through challenges and inspired our generation to strive for excellence.

Your humility remains a hallmark of truly great stewardship, reminding us that true leadership serves the people with grace and patience. Your intellectual prowess has consistently informed sound policy, strategic decisions, and thoughtful dialogue that elevate our national discourse.

Your Excellency, I, the people of Borno, and indeed Nigeria, are immensely proud of the trajectory of your public service. From your formative years in public life as a Commissioner, to your tenure as Governor and later doubling as Chairman of the Northern Governors Forum, to your time as a Senator, and now in your capacity as Vice President, you have demonstrated a steadfast dedication to the advancement and unity of our country.

May this birthday be a reflection of the lives you have touched and the enduring impact you continue to have. Wishing you sound health, continued wisdom, and many more years of service and national progress.

Once again, Happy Birthday! Your Excellency!

Sign:

Professor Babagana Umara Zulum, mni, CON, FNSE
Executive Governor of Borno State and Chairman, Northeast Governors Forum.

A mentor at 59, Congratulations Your Excellency!

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Interior Minister Signs Performance Contracts, Urges Agencies to Boost Service Delivery

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Interior Minister Signs Performance Contracts, Urges Agencies to Boost Service Delivery

By: Michael Mike

In a significant move to bolster public service efficiency, Nigeria’s Interior Minister, Hon. Olubunmi Tunji-Ojo has formalized performance contracts with heads of agencies under the Ministry of Interior. This initiative aims to strengthen institutional legacy and ensure measurable improvements in service delivery.

Speaking in Abuja on Saturday at the conclusion of the 2025 retreat of the Ministry of Interior, the minister highlighted the event, which also featured the signing of performance contracts by all board members.

He said: “This initiative is about the effect on Nigerians and on Nigeria as a whole.”

Tunji-Ojo during the signing ceremony, said: “Our Ministry signed a performance contract with Mr. President last year, and after executing that for a year, it is time to extend this level of accountability to each agency.”

The performance contracts, which include measurable timelines for delivery, are designed to improve services to Nigerians and align with President Bola Tinubu’s Renewed Hope Agenda, he noted.

The Minister also emphasized that this exercise is not merely symbolic but is intended to have a meaningful impact on Nigeria’s security landscape.

Challenging common stereotypes, Tunji-Ojo commended the ministry’s staff for their commitment and hard work. He said: “Some people often say civil servants are ‘evil servants.’ Personally, I do not share that view. I have had the privilege of working with some of the best people God has created here in the Ministry of Interior.”

The Minister paid tribute to M.T. Umar, who retired after 35 years of service, describing him as central to Nigeria’s passport reforms. “The story of our passport revolution cannot be told without his name,”

He further stated that retirement does not depriving your nation of your knowledge, your character, or your service.

He urged staff to emulate Umar’s loyalty and integrity, stressing that “talent and brilliance are important, but it is loyalty and integrity that sustain a career.”

Addressing the agencies under the ministry the Nigeria Immigration Service, NSCDC, NCoS, FFS, and NIMC the minister commended their achievements but called for greater efforts in immigration reforms, protection of critical assets, correctional transformation, emergency response, and data security.

He said: “Our task is to ensure Nigerians feel our impact in their daily lives through safer communities, efficient services, and systems that inspire trust,” while further reminding the agencies that their collective output contributes directly to President Bola Tinubu’s Renewed Hope Agenda.

Meanwhile, heads of key agencies pledged to scale up performance following the retreat.

Commandant-General of the Nigeria Security and Civil Defence Corps (NSCDC), Ahmed Audi, said the exercise offered a chance to review past achievements and correct lapses. “From the contracts we signed last year, we have fared very well. But of course, there are areas for correction, and that is the essence of this retreat,” he said.

Acting Controller-General of the Nigerian Correctional Service (NCoS), Sylvester Nwakuche, described the retreat as timely. “Sometimes when you are busy trying to improve performance, you need to take time to measure yourself. By the first part of next year, we should be able to appraise our progress,” he said.

For his part, Controller-General of the Federal Fire Service, Samuel Olumode, said the exercise was an “eye-opener” for his agency. “By the next retreat, there will be positive impact, and Nigerians will know there is a new fire service in place,” he assured.

Olumode stressed that the performance contracts were a pledge of accountability. “It’s all about signing a bond to let the Nigerian public know it’s not business as usual. We must strengthen mechanisms that make us perform and give real value to our jobs.”

Interior Minister Signs Performance Contracts, Urges Agencies to Boost Service Delivery

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Kaduna police rescue kidnapped woman, arrest two suspects

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Kaduna police rescue kidnapped woman, arrest two suspects

By: Zagazola Makama

The Kaduna State Police Command has rescued a kidnapped woman and arrested two suspects in connection with the crime in Kachia Local Government Area of the state.

Sources said the incident followed a report by one Williams Ayuba of Azara village, who disclosed that his wife, Theresa Williams, was abducted while working on their farm at Bishini village on Aug. 27.

Zagazola learnt that the operatives from Katari Division, in collaboration with sister security agencies, launched a search operation in the surrounding forests.

Sources added that on Aug. 29, acting on credible information, the Assistant Commissioner of Police in charge of Jere mobilised a rescue team which successfully rescued the victim unhurt.

The sources saod two suspects, Ibrahim Abdullahi, of Nasarawa Toto, and Kabiru Abdullahi, of Mallam Tanko village, were arrested.

“The suspects have confessed to the crime and provided useful information to the police. Efforts are ongoing to arrest other fleeing members of the gang,” it added.

The victim, the sources said, was taken to Abaku Hospital for medical attention and has since been reunited with her family.

Kaduna police rescue kidnapped woman, arrest two suspects

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