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“I am confident that Nigeria will further strengthen its leadership and potential across the continent.”- Korean Ambassador

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“I am confident that Nigeria will further strengthen its leadership and potential across the continent.”- Korean Ambassador

By: Michael Mike

Ambassador of the Republic of Korea to Nigeria, Ambassador Kim Pankyu recently was interviewed by selected journalists to mark the 45th year anniversary of bilateral relationship between his country and Nigeria. He expressed the willingness of his country to grow the trade relations with Nigeria.

Introduction
It is a pleasure to meet you all today, and I sincerely appreciate your presence.
Reflecting on our last meeting, I recall that it was in May of last year, just 50 days after I arrived in Abuja. Since then, the relationship between Korea and Nigeria has grown significantly.
One of the most notable milestones was the first-ever Korea-Africa Summit last June. We facilitated high-level discussions between Korea and Nigeria, including meetings between the Ministers of Foreign Affairs, Industry and Trade, and Tourism. The Nigerian delegation also participated in the Korea-Africa Business Summit and various forums on ICT, health, tourism, and energy. This was a major step in strengthening Korea’s engagement with African countries, fostering inclusiveness and cooperation.
This year marks the 45th anniversary of diplomatic relations between Korea and Nigeria. We are committed to further strengthening our ties, particularly in economic cooperation, security, and people-to-people exchanges.
Nigeria remains Korea’s most important trade and investment partner in Africa. It accounts for 10% of Korea-Africa trade, and over 70% of Korea’s project contracts in Africa.
In 2024, our bilateral trade increased by 38.6% (thirty eight point six percent), reaching over 2.2 (two point two) billion US dollars, reflecting our strong economic partnership.
And at the corporate level, for example, Korean biotech company SD Biosensor’s HIV rapid test kit has been approved for packaging in Nigeria by Colexa Biosensor Ltd. and Codix Pharma Group. This year alone, up to 15 million kits will be procured by governments across Africa and major international organizations.
Looking ahead, I believe there is room for even greater cooperation in trade and investment. Both countries are working closely to conclude key agreements as early as possible. The Double Taxation Avoidance Agreement and the Trade and Investment Promotion (TIPF) MOU will mark a new chapter in our economic relations.
To further expand Korean business operations in Nigeria, a favorable investment environment is essential. During the meetings, many Nigerian government officials also recognized the importance of investor-friendly policies. Measures such as preferential tariffs and tax incentives will attract more investments from Korean companies, benefiting both economies.
With over 40 years of experience in military and security affairs, I am committed to enhancing our security collaboration. In particular, maritime security in the Gulf of Guinea is critical for both Nigeria and transit countries like the Republic of Korea.
Every day, several of our merchant ships pass through the Gulf of Guinea, and around 40 of our fishing vessels, carrying hundreds of fishermen, are also operating there. We are committed to increasing Korea’s support for capacity building in the Nigerian military and security sectors.
Additionally, we hope to finalize defense and defense industry cooperation MOUs that have been under discussion for some time.
Beyond economic and security partnerships, the Korean Embassy actively supports cultural and development initiatives through KOICA and the Korean Cultural Center.
Last month, we opened the Korea-Nigeria Information Access Center in Abuja, supporting Nigeria’s digital-capacity building efforts. I also had the pleasure of attending Korea Day event at the American International School Abuja (AISA), where students enjoyed Korean culture and cuisine.
In addition, KOICA Nigeria is conducting a project to improve digital governance and multimedia learning in primary schools, worth 13 million and 10 million U.S. dollars, respectively. A larger-scale projects are to come in the next few years.
These contributions and collaboration demonstrate the mutual trust and friendship between Korea and Nigeria. As Ambassador, I will continue working to facilitate our long-standing partnership for the years ahead.
Once again, I am delighted to welcome all here today. I now look forward to your questions. Thank you.

Going forward, which areas are both countries focusing on in expanding the existing relations?

Our 45-year friendship continues to grow, with stronger collaboration in every aspect.
As I mentioned earlier, during the Korea-Africa Summit last June, Foreign Ministers, Industry Ministers, and Tourism Ministers from both countries engaged in high-level discussions.
This reflects the depth and breadth of our bilateral relationship, covering security, business, culture, and human exchanges.

  • Given this wide-ranging cooperation, it is difficult to identify just one top area of collaboration.
    Among our many areas of collaborations, I would like to emphasize the investments by leading Korean companies in Nigeria.
    Daewoo Construction and Samsung Heavy Industries are actively involved in large-scale projects in Nigeria, particularly in natural gas and oil production.
    LG Electronics and Samsung Electronics are also making significant contributions through CSR (Corporate Social Responsibility) initiatives, such as providing solar panels and water boreholes to local communities.
  • These economic collaborations are not only strengthening our mutual interests but also contributing to Nigeria’s sustainable development.
    As Africa’s largest economy, most populous country, and the current chair of ECOWAS, Nigeria holds a position of great influence.
    With continued collaboration between our two countires, I am confident that Nigeria will further strengthen its leadership and potential across the continent.

How has the current political development in South Korea with the impeachment of the President, impacted the Korea’s relationship with Africa especially the recent economic agreement reached with Africa and Nigeria in particular?

Regarding the impeachment, the related procedures are proceeding in accordance with democratic processes and the Constitution.
The domestic situation in Korea is also being managed stably. Korea’s foreign policy will stay the same regardless of circumstances, and we will continue to take on roles and responsibilities. Under this stance, our bilateral cooperation will continue to grow. Since his inauguration, President Tinubu has been committed to attracting foreign investments by creating a more favorable economic environment.
With bilateral trade increasing by over 38% this year, the potential for further collaboration is greater than ever. Our partnership will be further strengthened by the finalization of key agreements and MOUs, including the Double Taxation Avoidance Agreement and the Trade and Investment Promotion (TIPF) MOU.
The Double Taxation Avoidance Agreement was passed by the Nigerian National Assembly in 2019, and we are awaiting presidential approval. Both countries are also reviewing the TIPF MOU, which we hope will establish a strong foundation for expanded economic and trade cooperation.
We remain committed to supporting the Nigerian government’s efforts to address challenges faced by businesses, including customs clearance procedures, entry visa processing, and electricity supply.
As Ambassador, I will continue to do my best to attract Korean investment to Nigeria and strengthen our economy ties.

Nigeria is the fifth largest trading partner of Korea in Africa with a lot of trading areas to be explored, what are you doing to increase the trade volume through trade expansion between the two nations to place Nigeria as number one trading partner with Korea in Africa?

As I said earlier, we saw an impressive increase of 38.6% in trade volume last year compared to the previous year. This reflects the increasing economic interconnection between the two countries. In line with this positive trend, the Embassy has been actively supporting Nigerian’s engagement with their Korean counterparts, since my inauguration as Ambassador in March last year. During the Korea-Africa Summit last June, we supported the Nigerian delegation in engaging with various trade promotion agencies. With the support of our trade agency, KOTRA, we keep encouraging the participation of Korean companies in trade events in Nigeria, and invitation of Nigerian buyers to events in Korea. We remain committed to further strengthening bilateral trade relations, with the goal of expanding trade volume and deepening economic cooperation between our two nations. Above all, we can expand investment by building production facilities in Nigeria, which will help create jobs. Our goal is to establish a positive cycle where these jobs contribute to the country’s economic growth.

With regard to the 45th anniversary of diplomatic relations between the Republic of Korea and Nigeria, I want to know if there are plans by your country to help provide assistance to myriads of Nigerians who are jobless in terms of providing job opportunities to them?

Korean companies are leaders in creating quality jobs in Nigeria. Daewoo Engineering & Construction has played a key role in job creation, employing 5,000 to 6,000 local workers, which is nearly 20 times the number of its Korean employees. Samsung Heavy Industries also made significant impact during the Egina Project, employing 3,000 local workers and training 600 international welders. Solpia Nigeria, a Korean SME manufacturer of Africa’s most popular high-quality braid hair extensions, supports the local employment of over 6,000 people. Their strong commitment to local employment policies is helping to build a skilled Nigerian workforce for the future. The Embassy is also supporting Nigeria’s digital capacity-building efforts, including e-government initiatives and multimedia education. At the inauguration ceremony of the Korea-Nigeria information access center in Abuja last month, Minister Tijani of Innovation and Digital Economy, highlighted that this center will further contribute to job creation in the digital sector. He also expressed his gratitude for the Korean government’s support in establishing the center. In addition, we are actively promoting ODA programmes to support Nigeria’s agriculture, including programmes that help local formers start their own businesses. The Korean government will continue to support a mutually beneficial environment for the two economies, ensuring continued growth and cooperation.

What are the migration pathways to Korea for skilled Nigerians since there is currently a shortage of labour in your country?

It is worth considering a pathway for skilled workers with experience in Korean companies in Nigeria to migrate through company sponsorship. However, this approach must require thorough discussion and consensus at the government level and should be carefully reviewed step by step.
This issue requires mutual effort and collaboration with policy-related government agencies, such as the Ministry of Labor and the Ministry of Justice.
Separately, to facilitate such discussions, expanding Korean companies’ presence and cooperation in Nigeria is essential.
For example, Samsung Heavy Industries had launched a shipbuilding workforce support programme for Nigerians using its training system. However, the initiative was suspended after more than seven years without a large-scale order. If Nigeria provides support for Korean investments, it could create a strong foundation for skilled Nigerian workers to enter the Korean job market.

What is your plan to help in transforming Nigeria’s agricultural sector, being a major area of focus under the present administration and one major way of engaging a larger number of Nigerians?

Nigeria has excellent agricultural conditions, including vast land, diverse vegetation, and a variety of climates. Korea is ready to support Nigeria’s efforts to promote food security with its skills and experiences.
The history of Korea-Nigeria agricultural cooperation dates back over 50 years to 1971, when Dr. Han Sang-ki conducted cassava research at the International Institute of Tropical Agriculture (IITA) in Ibadan. Currently, various Korean initiatives are being implemented in the region, including KAFACI and K-Ricebelt. Korea-Africa Food and Agricultural Cooperation Initiative. Nigeria, as a member of KAFACI since its inauguration in 2010, has participated in multiple agricultural R&D Cooperation so far. We also look forward to Nigeria’s joining of the K-Ricebelt soon.
Additionally, I have been encouraging the Nigerian government to join the Saemaul Undong (New village movement). Saemaeul Undong movement was the key driving force of Korea’s remarkable development in rural areas during 1970s and 80s. It takes a very fundamental approach by nurturing positive mindset of the people, with the values of diligence, self-help, and cooperation. I believe, with Nigeria joining the programme, agricultural cooperation between our two countries will further expand, based on those values. We expect that even more ODA projects by the Republic of Korea will be taking place via KOICA Nigeria office, including training programme, and healthcare provision to farmers. I look forward to your continued interest on our contribution to Nigeria.

Ambassador, you mentioned that your administration will expand education and exchange opportunities for Nigerians in Korea. What have you done so far regarding that?

One of Korea’s significant education and exchange programs is the Global Korean Scholarship (GKS) programme. Since 2009, the KCC has annually recommended 6 to 8 Nigerian students, offering them the opportunity to study at prestigious universities in Korea. GKS scholars go on to play key roles in various sectors after completing their studies. After earning their degrees in Korea, they return to Nigeria and contribute to the country’s national development. They also serve as a vital link in strengthening cooperation between Korea and Nigeria. In 2024, we established a GKS Alumni Network for Nigerian scholarship recipients who studied in Korea to build a close network. As of this year, the total number of GKS graduates has reached 90.
We expect that this strong network will further promote friendship and collaboration between the two countries through close encounters in the future

In comparison with other countries, Korea seems to be enjoying the highest level of acceptance in Nigeria courtesy of the KCCN. In what ways has this been beneficial to your country?

The Korean Cultural Center Nigeria (KCCN) is the first Korean Cultural Center in Africa.
This fact alone highlights Korea’s strong commitment to cultural exchange with Nigeria. As KCCN marks its 15th anniversary this year, its mission has focused on sustainable cultural exchanges that bring tangible benefits to both nations. Events such as K-pop festivals, Korean food and Taekwondo competitions, and film festivals have promoted mutual understanding and appreciation of cultural diversity. We were even delighted to see the Nigerian K-drama “My Sunshine” last year, reflecting the growing cultural synergy between our countries. As a major cultural hub in West Africa, Nigeria plays a pivotal role in promoting cultural diversity. We will continue to serve a center for cultural exchange and engagement, providing Nigerian citizens diverse opportunities to experience Korean culture and participate in local events such as the Kaduna Film Festival. I hope such collaborative events will further enrich Nigeria’s long-standing cultural heritage and help it flourish.

How would you rate the level of cultural exchanges between the two countries in the past 45 years? What are you doing to increase the activities and visibility of KCCN as more Nigerians are gradually becoming interested in Korean Culture?

With a rising global influence of Korean culture, there is a high demand for Korean cultural events at the Korean Cultural Center Nigeria (KCCN). These events include Taekwondo courses and competition, Korean cuisine showcases, K-Beauty events, and K-movie screening. The KCCN also helps Koreans explore Nigerian culture and foster collaboration between Nollywood, one of the world’s top three film industries, and Korean filmmakers. It also supports events like the Busan and Kaduna Film Festivals, Afrobeat music performances, and art exhibitions. The KCCN is preparing many events this year.
Given the wide range of activities they cover, the Director of the KCCN, who is here today, will be happy to provide more details later during a separate session, as they are materializing a series of events.
Ends

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Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

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Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

…AGF pledges justice ministry’s support for implementation, demands practical safeguards for citizens in AI era

By: Michael Mike

Nigeria and India have signed a bilateral agreement to strengthen human rights protection, institutional capacity and access to justice, with the Attorney-General of the Federation and Minister of Justice, Prince Lateef Fagbemi, SAN, pledging the Federal Government’s support for its implementation.

Fagbemi, who described the agreement as a strategic partnership between the two countries, said its success would ultimately be measured by its impact on ordinary citizens, particularly vulnerable and marginalised groups seeking justice.

The agreement, executed between the National Human Rights Commission (NHRC) of Nigeria and its Indian counterpart, is designed to deepen institutional cooperation, facilitate knowledge transfer, promote technical exchanges and strengthen operational capacity in addressing human rights violations.

The Attorney-General gave the government’s position on Tuesday in Abuja when he received a joint delegation of the two commissions at the Federal Ministry of Justice, describing the partnership as timely, particularly in an increasingly interconnected world where effective human rights protection requires stronger legal frameworks, institutional collaboration and respect for the rule of law.

The development followed a high-level engagement between the two commissions and the Chief Justice of Nigeria (CJN), at the Supreme Court Complex, Abuja, on Monday, as part of a two-day working visit by the Indian delegation.

The Nigerian delegation was led by the Executive Secretary of NHRC, Chief Tony Ojukwu, SAN, OFR, while the Indian delegation was headed by the Chairperson of India’s NHRC, Justice V. Ramasubramanian, accompanied by the Commission’s Joint Secretary, Mr. Samir Kumar.

Fagbemi said the partnership brought together two major democracies with shared common-law traditions, diverse populations and dynamic constitutional frameworks, expressing satisfaction with the thematic areas identified for cooperation under the agreement.

He specifically highlighted access to justice and the protection of digital rights as critical areas requiring urgent attention, particularly as emerging technologies, including Artificial Intelligence, continue to reshape society and create new human rights concerns.

According to him, both countries must develop legal safeguards to protect data privacy, prevent algorithmic bias and safeguard civic space, while ensuring that technological advancement does not undermine fundamental freedoms.

He said the Ministry of Justice expected the two commissions to produce actionable research and policy recommendations capable of addressing these emerging challenges.

Beyond emerging technologies, the Attorney-General stressed that Nigeria’s commitment to human rights must be reflected in the practical implementation of constitutional guarantees and international obligations, rather than merely in the existence of legal provisions.

He cited the African Charter on Human and Peoples’ Rights, which Nigeria domesticated through the African Charter on Human and Peoples’ Rights (Ratification and Enforcement) Act, Cap. A9, Laws of the Federation of Nigeria 2004, as a major instrument underpinning the country’s human rights jurisprudence.

The Charter provides important protections relating to non-discrimination, human dignity, fair trial and personal liberty, reinforcing the fundamental rights guaranteed under Nigeria’s Constitution.

Fagbemi maintained that the true measure of a country’s commitment to human rights was its ability to translate constitutional provisions into accessible institutions, accountable public authorities and an independent judiciary.

He assured the Indian delegation that the Federal Ministry of Justice fully supported the bilateral initiative and was prepared to facilitate technical engagements, joint legal reviews and policy consultations aimed at improving the efficiency of the justice sector.

The Attorney-General also used the engagement to reaffirm the institutional independence of Nigeria’s National Human Rights Commission, stressing that its autonomy was essential to its credibility and effectiveness.

He specifically drew attention to Section 6(3) of the National Human Rights Commission (Amendment) Act, 2010, which provides that the Commission, in exercising its statutory functions, shall not be subject to the direction or control of any other authority or person.

According to him, the administration has continued to respect and protect the Commission’s statutory independence, describing it as fundamental to institutional integrity.

He further noted that the relationship between the NHRC and the Federal Ministry of Justice had been characterised by constructive institutional synergy, mutual respect and a shared commitment to advancing human rights.

The Attorney-General commended Ojukwu and the Nigerian commission for spearheading the bilateral initiative, while expressing appreciation to the Indian delegation for bringing its expertise and institutional experience to the partnership.

Earlier, during Monday’s engagement with the Chief Justice of Nigeria, the Executive Secretary of NHRC Nigeria had emphasised the complementary responsibilities of the judiciary and national human rights institutions in protecting fundamental freedoms, upholding the rule of law and ensuring access to justice.

Ojukwu identified complaint management, Alternative Dispute Resolution, security sector accountability, comparative legal research, digital rights, Artificial Intelligence ethics and environmental justice as priority areas for cooperation between both countries.

The Chief Justice reaffirmed the commitment of the Nigerian Judiciary to human rights protection and encouraged both commissions to exchange experiences and adopt best practices, particularly in strengthening safeguards for vulnerable groups, including women, children and persons with disabilities.

The Indian delegation described the engagement as significant to relations between the two countries, noting that the MoU represented a first-of-its-kind institutional partnership for India’s National Human Rights Commission.

The agreement is expected to promote sustained institutional exchanges, strengthen complaint-handling mechanisms, improve professional capacity and encourage comparative research into legal and policy approaches to human rights protection.

The partnership also comes at a time when national human rights institutions face increasing demands to address abuses linked to security operations, discrimination, environmental degradation, digital surveillance and the misuse of emerging technologies.

For Nigeria, the collaboration offers an opportunity to strengthen its human rights enforcement architecture through international knowledge-sharing while reinforcing the independence and operational effectiveness of its national commission.

Fagbemi, however, cautioned that the ultimate benchmark of the agreement must go beyond official engagements and institutional exchanges to deliver tangible improvements in the lives of citizens, especially those most vulnerable to violations and denied access to justice.

He wished the Indian delegation a productive stay in Nigeria and expressed confidence that the partnership would advance the shared commitment of both countries to human dignity, justice and the protection of fundamental rights.

Nigeria, India Sign Landmark Human Rights Pact, Fagbemi Backs Stronger Institutional Independence

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NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

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NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

By: Michael Mike

Corps partners SPRING, FCDO, TechHer to promote women’s participation in peacebuilding, tackle technology-facilitated violence

The Nigeria Security and Civil Defence Corps (NSCDC) has intensified efforts to combat sexual and gender-based violence (SGBV), strengthen women’s participation in security decision-making and promote digital safety among young people through the implementation of its Gender Policy II.

The Commandant-General of the Corps, Prof. Ahmed Audi, stated this at a two-day Gender, Women, Peace and Security capacity-building training organised at the NSCDC College and Support Staff Service, Udege, Nasarawa State.

The training was organised in collaboration with Strengthening Peace and Resilience in Nigeria (SPRING), with support from the United Kingdom’s Foreign, Commonwealth and Development Office (FCDO).

Audi, who delivered his keynote address through a representative, said the policy provided a framework for mainstreaming gender considerations into the Corps’ operations, personnel management, leadership structure and community engagement.

He stressed the need for effective prevention and response to sexual and gender-based violence, including conflict-related abuses and technology-facilitated violence.

The Commandant-General also called for increased participation of women in peacebuilding and security decision-making, equal opportunities within the Corps and stronger partnerships with traditional institutions, government agencies, civil society organisations and development partners.

He urged commands and personnel, particularly Gender Desk Officers, to ensure effective coordination, timely reporting, appropriate referrals, monitoring and accountability in handling gender-related cases.

Audi described the implementation of the policy as a collective responsibility requiring sustained commitment across all levels of the Corps.

In a goodwill message, the Osu Ajiri of Edege Chiefdom, Alhaji Suleiman Ahmed Eko IV, commended the NSCDC for its presence in the community, saying its operations had strengthened the sense of security among residents, particularly farmers.

The traditional ruler pledged the support of his council in addressing gender-based violence, describing the protection of the community as a priority.

Earlier, the Commander of the College, ACG Jamilu Indabawa, said collaboration among relevant stakeholders was critical to achieving effective implementation of the gender policy.

The Gender Equality, Diversity and Social Inclusion Lead of SPRING, Mrs Amina Akano-Bello, said the training was designed to promote peaceful and resilient communities through early identification and response to gender-based violence, as well as the inclusion of women and young people in leadership.

Also, the NSCDC National Headquarters Gender Unit Adviser, DCC Ajet Kemi, provided participants with insights into the different forms of sexual and gender-based violence, their societal implications and preventive measures.

A retired Assistant Commandant-General, Ahmed Abodurin, who facilitated a session on institutional ethics in gender policy implementation, emphasised professionalism, accountability, gender sensitivity and adherence to institutional standards.

Beyond the capacity-building exercise, the Corps partnered TechHer, an organisation promoting women’s advancement through technology, to extend digital safety awareness to schools in Udege.

The outreach, themed “Stop Technology-Facilitated Gender-Based Violence”, educated students on the dangers of digital abuse, responsible online behaviour and measures for staying safe in digital spaces.

Representatives of the Federal Ministry of Interior, Nasarawa State Ministry of Women Affairs and Social Development, Nasarawa State Ministry of Justice and Gammuo International also delivered goodwill messages, reaffirming the importance of collective action in advancing gender equality, peace and security.

NSCDC Strengthens Gender Policy Implementation, Trains Officers on SGBV, Digital Safety

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Bank customer alleges N2.59m theft from two GTBank accounts

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Bank customer alleges N2.59m theft from two GTBank accounts

By: Michael Mike

A customer of Guaranty Trust Bank, Stella Adepegba, has accused the bank of negligence after fraudsters allegedly stole N2.59m from two accounts belonging to her and her daughter within 24 days.

Adepegba said the incidents occurred on October 8 and November 1, 2026, with the perpetrators allegedly transferring funds without authorisation or security notifications.

She accused the bank of failing to refund the money despite repeated complaints and assurances that the matter would be resolved.

According to her, the first incident involved her daughter, Victoria Adepegba, whose Child Saver’s Account was allegedly compromised on October 8 at about 8pm.

She explained that N2.507m was transferred through the Nigeria Inter-Bank Settlement System Instant Payment channel in four transactions, leaving less than N2,000 in the account.

Adepegba said N399,000, N398,000 and N220,000 were transferred to a Moniepoint account bearing the name Abdulmalik Idris, while another N1.49m went to a GoMoney account bearing the name Zainab Ibrahim.

She alleged that no debit alerts were received, adding that a GTBank employee informed her of the transactions and offered to block the account after the money had already been withdrawn.

The complainant said she reported the incident at the bank’s Kubwa branch in Abuja on October 9 and was instructed to document the unauthorised transactions.

However, she alleged that the bank subsequently sent an email attributing the transactions to compromised login credentials, an explanation she rejected.

Adepegba said another N80,000 was fraudulently transferred from her personal GTBank account on November 1 to a FairMoney account bearing the name Jamilu Ahmad, bringing the cumulative loss to N2.587m.

“GTB could not explain how the hackers successfully stole my money despite changing my account’s log-in details after the attack on my daughter’s account. The bank must refund the stolen funds and go after those who masterminded the fraud,” she said.

She insisted that her mobile phone, SIM card and ATM card were in her possession during both incidents, adding that she neither disclosed her banking credentials nor received OTP requests.

“The implication of these targeted attacks on my bank accounts is that no customer’s funds are safe with GTB, and if anything happens, the bank will not accept responsibility or offer any succour whatsoever,” she lamented.

She stated that a compliance officer, Innocent Ukatu, and the bank’s media consultant, Cornelius Onuoha, initially assured her that the complaint would be resolved.

Reacting to the incident, the Chief Communications Officer of Guaranty Trust Holding Company Plc, Mrs Oyinade Adegite, said the incidents had been investigated and feedback provided to the customer.

She attributed the compromise to customer-side security vulnerabilities, explaining that fraudsters increasingly deploy sophisticated phishing techniques to obtain banking credentials.

“Immediately this came up, it was escalated and investigated, and feedback has been given,” she said.

Adegite explained that customers could unknowingly compromise their accounts by clicking malicious links that install malware that can capture sensitive information.

“Now it’s a phishing link you might click on that sometimes would actually install malware on your phone,” she said.

She maintained that the bank had implemented the necessary security safeguards, including two-factor authentication, and insisted the compromise originated on the customer’s end.

“All the measures the bank has to put in place for us, 2FA, everything was done. So, the compromise came clearly from the customer,” she stated.

However, she expressed sympathy for the losses and said she would follow up on the second incident to explore possible intervention.

The allegations come amid regulatory scrutiny of Nigerian banks over consumer protection and compliance failures.

An earlier analysis of audited financial statements showed that Guaranty Trust Holding Company, GTBank’s parent company, incurred N383.65m in regulatory penalties in Nigeria in 2024.

The sanctions included N56m for consumer protection violations, N160.4m following a Central Bank of Nigeria mystery shopping exercise, N149.25m for compliance-related issues and bank email returns, and N18m following a foreign exchange examination.

Bank customer alleges N2.59m theft from two GTBank accounts

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