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SERVICOM: NSCDC SET TO ENHANCE CAPACITY  FOR EFFECTIVE SERVICE DELIVERY.

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SERVICOM: NSCDC SET TO ENHANCE CAPACITY  FOR EFFECTIVE SERVICE DELIVERY.

SERVICOM: NSCDC SET TO ENHANCE CAPACITY  FOR EFFECTIVE SERVICE DELIVERY.

The Commandant General of Nigeria Security and Civil Defence Corps, Dr Ahmed Audi, PhD, mni, has called to action, management and staff of NSCDC for a continuous journey to meet the needs of Nigerians and to justify their reasons for earning salaries from tax payers’ money.

Dr. Audi made this statement during the opening ceremony of a two day capacity building workshop organized by the Servicom unit of the Corps on the theme “Restoring a Culture of Excellence in  Service Delivery” at the Corps National Headquarters, Abuja with participants drawn from zonal and state Commands of the Corps .

A statement on Friday signed by DCC Olusola Odumosu, Director Public Relations NHQ NSCDC, Abuja. The CG averred that the Servicom workshop could not have come at a better time as the Corps is on the path to charting a new course and drawing up programs to ensure it delivers on the local charter of the unit in line with the revamping and restructuring agenda of the service. He charged all participants to level up, gain knowledge and add value to the Corps by making their presence felt in their different formations. 

The Servicom unit of the Corps under the supervision of Servicom Presidency was set up in 2004 to drive service efficiency in all MDAs in the country and has since been striving to position the Corps as the ‘Defender of the Defenceless’ while at the same time upholding its vision to build a positive culture that would create a unique identity for the Corps in the security architecture of the country.

Also Read: Chinese Envoy advises political parties in Nigeria to take…

Speaking at the opening ceremony, the National Coordinator of Servicom under the Presidency, Mrs Nnenna Akajemeli said “the yearning of Nigerians to get excellent service has presented the need for review of the Servicom charter while projecting innovative ideas to update knowledge and enhance capacity and networking for more robust service. “

Mrs Akajemeli stated that with the current security challenges in the country, there is need for proper segmentation between the organisation and the citizens towards ensuring that footsoldiers who put their lives on the line are not only commended but protected, equipped and better positioned to serve Nigerians optimally.

While declaring the workshop opened, the CG who was represented by the Acting Deputy Commandant General in charge of Crisis Management, Nnamdi Nwinyi called on all Officers and men of the Corps to be more committed to the mandate of the Corps like never before and charged the Servicom unit at all levels to ensure compliance of personnel with extant rules as it beholds on them the responsibility of ensuring that NSCDC is in good standing with all it’s stakeholders.

Another high point of the opening ceremony was the unveiling of the Servicom suggestions boxes which would be positioned in strategic places within the office for anyone to freely drop useful information, observations and suggestions that will help the growth of the service for the management. Special recognition awards were also presented to outstanding formations such as Imo and Borno state Command and some deserving officers for their exceptional inputs and commitment to service.

SERVICOM: NSCDC SET TO ENHANCE CAPACITY  FOR EFFECTIVE SERVICE DELIVERY.

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President Tinubu Flags Off the Construction of Dikwa–Gamboru Ngala, Bama–Banki International Road Projects

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President Tinubu Flags Off the Construction of Dikwa–Gamboru Ngala, Bama–Banki International Road Projects

By: Bodunrin Kayode

President Bola Tinubu on Saturday flagged off the construction of the 49.55-kilometre Dikwa–Gamboru Ngala Road and the 49.15-kilometre Bama–Banki Road, describing the strategic highways as critical to economic growth, regional integration, and national security.

The two road projects, regarded as economic lifelines of North-East Nigeria, serves as key gateways to neighbouring African countries, which will bolster cross-border trade, facilitate the movement of agricultural produce, and strengthen security operations in a region recovering from over a decade of insurgency.

The groundbreaking ceremony was held along the Maiduguri–Gamboru Ngala Road, where President Tinubu was represented by Vice President Senator Kashim Shettima.

The Vice President said the rehabilitation of the roads would improve connectivity and deliver on the administration’s commitment to infrastructure development across the country.

“His Excellency, President Bola Ahmed Tinubu, GCFR, has made infrastructure a central priority. This is what Mr. President promised Nigerians, and I’m here today to affirm our readiness to redeem the promise and to convey his goodwill and gratitude for the support you have shown us,” Shettima said.

“The Bama–Banki Corridor carries special strategic weight. It is a top route of agriculture, movement, and national security. The Dikwa–Gamboru Ngala Road belongs to the same vision of reconnecting communities and restoring economic confidence across Borno State.”

The President also commended Borno State Governor, Professor Babagana Zulum, for prioritising infrastructure and maintaining a strong partnership with the Federal Government.

“The partnership between the Federal Government and Borno State shows what becomes possible when public institutions are united by the urgency of service. Certainly, Your Excellency, Professor Babagana Umara Zulum, you are one of the best-performing governors in the federation,” Tinubu stated.

Governor Zulum expressed appreciation to President Tinubu for approving the road projects and other critical interventions in Borno State.

“The successful commencement of this project reflects the strong partnership between the Federal Government and the Borno State Government. We deeply appreciate and remain eternally grateful to the President of the Federal Republic of Nigeria, President Bola Ahmed Tinubu, GCFR, for his unwavering commitment to the development, peace, and security of the North East and Nigeria as a whole.

“Borno State Government recognizes that infrastructure remains a critical foundation for development. Since assuming office, our administration has prioritized the rehabilitation and construction of roads, schools, hospitals, water facilities, and other critical infrastructure as part of our commitment to improving the lives of our citizens,” he added.

Governor Zulum also pledged the state’s political support for President Tinubu in the next presidential election.

“I want to assure the President and indeed the Vice President that, Insha Allah, come January 2027, the people of Borno State will overwhelmingly vote him into office.”

The Governor equally praised his representative Vice President Shettima for his sustained support towards the reconstruction and development of Borno State.

“Your Excellency, your personal interest in the reconstruction and development of our state continues to inspire confidence among our people. We sincerely appreciate your leadership and steadfast commitment.” said Zulum.

Zulum also acknowledged the humanitarian contributions of Alhaji Aliko Dangote, particularly through the Aliko Dangote Foundation, during the state’s recovery from insurgency and the 2024 flood disaster.

He recalled the construction of Dangote Village, the donation of ₦1.5 billion to the National Emergency Management Agency (NEMA), ₦1 billion to the Borno State Government following the 2024 flood, and the distribution of relief materials to internally displaced persons.

“Through the Aliko Dangote Foundation, thousands of displaced persons received food and non-food items. Essentially, in 2017, he donated 106 trucks of food to IDPs.

“Alhaji Aliko Dangote has also donated ₦1.5 billion to NEMA to support flood victims in Borno State in the year 2024.”

Governor Zulum assured that the road projects would be closely monitored to ensure value for money and strict compliance with quality standards. He also appealed to the Minister of Works to grant the Borno State Government a waiver to regulate the activities of heavy-duty truck drivers using the roads intermittently.

Earlier, the Minister of Works, Senator David Umahi, disclosed that the projects would be executed in two phases and expressed confidence that construction would be completed within six months.

The ceremony was attended by the Borno State Deputy Governor, Umar Kadafur; APC Deputy National Chairman (North), Hon. Ali Dalori; senators; members of the House of Representatives; the Shehu of Borno, represented by the Shehu of Dikwa; ministers; members of the Borno State House of Assembly; APC leaders; the Secretary to the State Government; the Head of Service; the Acting Chief of Staff; commissioners; heads of government agencies; and other dignitaries.

President Tinubu Flags Off the Construction of Dikwa–Gamboru Ngala, Bama–Banki International Road Projects

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Tinubu Flags Off Dikwa–Gamboru Ngala, Bama–Banki Road Projects

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Tinubu Flags Off Dikwa–Gamboru Ngala, Bama–Banki Road Projects

..:Describes Zulum Best Performing Governor

…Zulum Hails Tinubu’s Commitment to Borno Recovery Process

By: Our Reporter

President Bola Ahmed Tinubu on Saturday flagged off the construction of the 49.55-kilometre Dikwa–Gamboru Ngala Road and the 49.15-kilometre Bama–Banki Road, describing the strategic highways as critical to economic growth, regional integration, and national security.

The two road projects, regarded as economic lifelines of the North-East, serve as key gateways to neighbouring African countries, which will bolster cross-border trade, facilitate the movement of agricultural produce, and strengthen security operations in a region recovering from over a decade of insurgency.

The groundbreaking ceremony was held along the Maiduguri–Gamboru Ngala Road, where President Tinubu was represented by Vice President Senator Kashim Shettima.

The Vice President said the rehabilitation of the roads would improve connectivity and deliver on the administration’s commitment to infrastructure development across the country.

“His Excellency, President Bola Ahmed Tinubu, GCFR, has made infrastructure a central priority. This is what Mr. President promised Nigerians, and I’m here today to affirm our readiness to redeem the promise and to convey his goodwill and gratitude for the support you have shown us,” Shettima said.

“The Bama–Banki Corridor carries special strategic weight. It is a top route of agriculture, movement, and national security. The Dikwa–Gamboru Ngala Road belongs to the same vision of reconnecting communities and restoring economic confidence across Borno State.”

The Vice President also commended Borno State Governor, Professor Babagana Umara Zulum, for prioritising infrastructure and maintaining a strong partnership with the Federal Government.

“The partnership between the Federal Government and Borno State shows what becomes possible when public institutions are united by the urgency of service. Certainly, Your Excellency, Professor Babagana Umara Zulum, you are one of the best-performing governors in the federation,” the Vice President stated.

Governor Zulum expressed appreciation to President Tinubu for approving the road projects and other critical interventions in Borno State.

“The successful commencement of this project reflects the strong partnership between the Federal Government and the Borno State Government. We deeply appreciate and remain eternally grateful to the President of the Federal Republic of Nigeria, President Bola Ahmed Tinubu, GCFR, for his unwavering commitment to the development, peace, and security of the North East and Nigeria as a whole,” Zulum remarked.

“Borno State Government recognizes that infrastructure remains a critical foundation for development. Since assuming office, our administration has prioritized the rehabilitation and construction of roads, schools, hospitals, water facilities, and other critical infrastructure as part of our commitment to improving the lives of our citizens,” he added.

Governor Zulum also pledged the state’s political support for President Tinubu in the next presidential election.

“I want to assure the President and indeed the Vice President that, Insha Allah, come January 2027, the people of Borno State will overwhelmingly vote him into office.”

The governor equally praised Vice President Shettima for his sustained support towards the reconstruction and development of Borno State.

“Your Excellency, your personal interest in the reconstruction and development of our state continues to inspire confidence among our people. We sincerely appreciate your leadership and steadfast commitment.”

Zulum also acknowledged the humanitarian contributions of Alhaji Aliko Dangote, particularly through the Aliko Dangote Foundation, during the state’s recovery from insurgency and the 2024 flood disaster.

He recalled the construction of Dangote Village, the donation of ₦1.5 billion to the National Emergency Management Agency (NEMA), ₦1 billion to the Borno State Government following the 2024 flood, and the distribution of relief materials to internally displaced persons.

“Through the Aliko Dangote Foundation, thousands of displaced persons received food and non-food items. Essentially, in 2017, he donated 106 trucks of food to IDPs. Alhaji Aliko Dangote has also donated ₦1.5 billion to NEMA to support flood victims in Borno State in the year 2024.”

Governor Zulum assured that the road projects would be closely monitored to ensure value for money and strict compliance with quality standards. He also appealed to the Minister of Works to grant the Borno State Government a waiver to regulate the activities of heavy-duty truck drivers using the roads.

Earlier, the Minister of Works, Senator David Umahi, disclosed that the projects would be executed in two phases and expressed confidence that construction would be completed within six months.

The ceremony was attended by the Borno State Deputy Governor, Hon. Umar Usman Kadafur; APC Deputy National Chairman (North), Hon. Ali Bukar Dalori; senators; members of the House of Representatives; the Shehu of Borno, represented by the Shehu of Dikwa; ministers; members of the Borno State House of Assembly; APC leaders; the Secretary to the State Government; the Head of Service; the Acting Chief of Staff; commissioners; heads of government agencies; and other dignitaries.

Tinubu Flags Off Dikwa–Gamboru Ngala, Bama–Banki Road Projects

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PEBEC Targets Seamless Digital Government as 98% of MDAs Meet Business Reform Standards

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PEBEC Targets Seamless Digital Government as 98% of MDAs Meet Business Reform Standards

By: Michael Mike

The Director-General of the Presidential Enabling Business Environment Council, Zahrah Mustapha Audu, has unveiled plans to integrate digital platforms across federal Ministries, Departments and Agencies (MDAs) to eliminate duplication, reduce regulatory bottlenecks and create a seamless experience for businesses, following significant gains in public sector service delivery reforms.

Audu disclosed that 98 per cent of the 69 MDAs monitored by the council now meet prescribed responsiveness standards after a targeted reform programme designed to improve compliance with the Business Facilitation Act.

Speaking during an interaction with journalists in Abuja, she said PEBEC’s next phase of reforms would focus on ensuring government agencies no longer operate in isolation but are digitally connected to enable secure information sharing and faster service delivery.

According to her, while many agencies have digitised their operations, businesses still face unnecessary delays because they are repeatedly required to submit the same information to different regulators.

She cited the National Identification Number (NIN) as an example, noting that agencies should no longer demand documents containing information already available on government databases.

“Our objective is to create an environment where businesses provide information once, and relevant government agencies can securely access it instead of making investors repeat the same process multiple times,” she said.

Audu explained that the reforms are part of PEBEC’s broader mandate to eliminate bureaucratic obstacles, simplify regulatory processes and position Nigeria as a preferred investment destination.

Rather than adopting a confrontational approach, she said the council works collaboratively with government institutions to resolve operational challenges.

“PEBEC is not a name-and-shame organisation. We identify gaps and provide technical support to help agencies improve their services,” she said.

She revealed that the council recently concluded a 90-day Business Environment Enhancement Accelerator Programme, during which reform champions embedded across 69 MDAs worked with PEBEC to strengthen compliance with the Business Facilitation Act.

The initiative, she said, resulted in 98 per cent of the agencies meeting service delivery timelines and responding promptly to enquiries from businesses and members of the public.

Audu noted that the council is now shifting attention from basic compliance to competitiveness, with the goal of making Nigeria a more business-friendly destination than neighbouring economies such as Ghana, Benin Republic and Kenya before benchmarking against leading global performers.

As part of efforts to simplify business regulation, she said PEBEC reviewed licensing procedures and documentation requirements across several agencies to eliminate obsolete and repetitive processes that increase the cost and time of doing business.

She also identified top-performing agencies during the council’s assessment, commending the Nigeria Customs Service for fully complying with reform requirements while reducing cargo clearance timelines and simplifying import and export procedures.

Other agencies recognised for exceeding compliance expectations include the Nigerian Ports Authority, the National Information Technology Development Agency and the National Pension Commission, all of which introduced additional customer-focused reforms beyond the minimum standards.

Audu stressed that the assessment was not intended to rank agencies but to institutionalise reforms capable of improving the experience of businesses dealing with government institutions.

She warned that inefficiency in a single government office can undermine investor confidence in the entire country.

“If someone has a bad experience with one government agency, they do not separate that agency from the government. They simply conclude that Nigeria is not working,” she said.

To sustain the reforms, Audu disclosed that PEBEC will continue its quarterly mystery-shopping exercise, under which officials anonymously access government services to independently assess service quality from the perspective of ordinary users.

She added that the council also operates live performance trackers that allow agencies and the public to monitor compliance levels and identify areas requiring improvement.

According to her, the 2026 Business Facilitation Act Compliance Report is expected to be released in November after the completion of the annual assessment.

She said PEBEC’s long-term goal is to entrench a public service culture built on transparency, efficiency and accountability while creating a fully integrated digital government that makes regulatory compliance faster, easier and more predictable for businesses and investors.

PEBEC Targets Seamless Digital Government as 98% of MDAs Meet Business Reform Standards

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